Field Service Engineer
Bygg, teknik och hantverk · Bygg- och industriteknik · Maskinteknik
I korthet
Ansvarsområden
- Install, configure, and validate Synopsys emulation and prototyping hardware at customer sites and internal labs, ensuring systems are deployment-ready and meet performance specs.
- Troubleshoot hardware, firmware, networking, and integration issues across boards, chassis, power distribution, and peripherals, performing root cause analysis and driving fixes to closure.
- Partner with Hardware Engineering, Manufacturing, and R&D teams to surface product issues, recommend design improvements, and help improve system reliability across the platform.
- Develop and execute validation procedures that confirm hardware quality, system integration, and readiness for production use before customer handoff.
- Document installation outcomes, failure modes, corrective actions, and deployment metrics to support continuous improvement and knowledge transfer across the team.
- Support manufacturing reviews and quality initiatives by feeding field data back into the product development cycle.
- Travel domestically and internationally approximately 70% of the time to support installations, upgrades, relocations, and escalations, often on short notice and with flexible scheduling.
Krav
- Bachelor’s degree in Electrical Engineering, Computer Engineering or related field preferred, or equivalent hands-on technical experience.
- Experience with hardware installation, integration, or validation (lab, manufacturing, or field environment).
- Ability to troubleshoot across hardware, firmware, and system-level integration issues using logic analyzers, oscilloscopes, multimeters, or similar diagnostic tools.
- Comfort working with networking equipment, power systems, cabling, and rack-level infrastructure in a data center or lab setting.
- Willingness and ability to travel domestically and internationally up to 70% of the time, including extended onsite engagements and occasional weekend or evening work.
- Flexibility to work outside standard business hours during installations, customer cutovers, or critical escalations.
- Experience with emulation, prototyping, or FPGA-based verification platforms (strong plus).
Önskade kvalifikationer
- You can walk into a customer site, assess what is not working, and start narrowing down the problem without needing someone to hold your hand.
- You are organized enough to track multiple installations, issues, and follow-ups across time zones without dropping threads or losing details in the shuffle.
- You communicate clearly when something goes wrong—you can explain what happened, what you are doing about it, and when it will be fixed, without jargon or panic.
- You are comfortable working independently in the field, but you also know when to pull in help from Engineering or escalate an issue beyond your scope.
- You take ownership of the systems you deploy; if something breaks after you leave, you want to know why and make sure it does not happen again.
- You are genuinely comfortable with a travel-heavy role—you understand what 70% travel means in practice and you are built for that kind of work rhythm.
Förmåner
- Eligible for an annual bonus, equity, and other discretionary bonuses.
- Comprehensive health, wellness, and financial benefits.
- Competitive total rewards package.
- The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education.
Färdigheter
Smart, Secure Everything—From Silicon to Software Synopsys technology is at the heart of innovations that are changing the way we live and work. The Internet of Things. Autonomous cars. Wearables. Smart medical devices. Secure financial services. Machine learning and computer vision. These breakthroughs are ushering in the era of Smart, Secure Everything―where devices are getting smarter, everything’s connected, and everything must be secure. Powering this new era of technology are advanced silicon chips, which are made even smarter by the remarkable software that drives them. Synopsys is at…
Företag
Synopsys IncPublicerade jobb
för 4 dagar sedan
Anställningstyp
Heltid
Arbetsform
På plats
Lön
124 000–187 000 US$ / år
Erfarenhetsnivå
Mellannivå
Platser
United States
Kvalifikation
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