Dynamics CRM Senior Technical Lead
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Webbutveckling
I korthet
Caterpillar is looking for a Dynamics CRM Senior Technical Lead in Chennai, Tamil Nadu to lead the technical delivery of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This role involves technical leadership, solution architecture, and team management for enterprise-scale CRM/ERP implementations.
Ansvarsområden
- Lead the end-to-end design, development, and delivery of scalable enterprise solutions across Microsoft Dynamics 365 Customer Engagement and Finance & Operations.
- Architect and implement Dynamics 365 CE modules (Sales, Customer Service, Marketing & Field Services).
- Drive design, configuration, and customization of mobile apps, CRM workflows, plug-ins, forms, and dashboards.
- Build modern web services (REST, SOAP) and front-end interfaces (React, Angular, HTML/CSS).
- Design and implement integrations with ERP, Power Platform, Azure services, and third-party ISVs.
- Develop reusable templates, frameworks, and accelerators to standardize CE solution delivery.
- Manage build, release, and deployment activities across environments using DevOps pipelines, CI/CD, and Azure DevOps.
- Mentor engineering teams, fostering innovation and guiding teams toward delivery excellence.
Krav
- Proven experience as a Technical Lead or Solution Architect in at least 8 full cycle Dynamics 365 CE implementations.
- Hands-on expertise with CRM workflows, plug-ins, Power Platform integrations, and customization of CE entities.
- Advanced proficiency in Azure services (Logic Apps, Service Bus, Functions, API Management) and Power Platform (Power Apps, Power Automate, Power BI).
- Skilled in front-end frameworks such as React and Angular for custom UI development.
- Strong understanding of software development lifecycle (SDLC), Agile/Scrum, and SAFe methodologies.
- Skilled in integration strategies between CE, F&O, Power Platform, Azure services, and third-party ISVs.
- Deep understanding of CE architecture, design patterns, agile methodologies, and performance optimization.
- Strong knowledge of DevOps pipelines, CI/CD, Git, and Azure DevOps practices.
- Expert-level experience with Dynamics 365 CE development and solution architecture.
- Expert-level experience with Microsoft development stack (C#, .NET, JavaScript, TypeScript).
- Expert-level experience with Azure DevOps, CI/CD pipelines, and Azure microservices.
Önskade kvalifikationer
- Provides consulting on upgrade safe customizations and extensibility frameworks.
- Interprets product development plans and functional documentation, ensuring alignment with business goals.
- Applies performance tuning strategies and continuous improvement practices.
- Experienced in aligning CE with ERP and legacy systems for seamless data exchange.
- Supports ETL processes and data migration strategies, acting as the primary technical SPOC.
- Provides guidance on strategic areas such as ALM, environment strategy, integration strategy, data migration strategy, and security strategy.
- Hands-on experience with AI Builder and Copilot Studio to enhance business processes.
- Extensive experience with Microsoft development stack (C#, .NET, JavaScript, TypeScript).
- Extensive experience with Azure DevOps, CI/CD pipelines, and Azure microservices.
Förmåner
- Supercharge your potential at HCLTech.
- Find your career.
- Find your spark.
- Work at a place that knows that helping its customers stay on top starts by putting its people first.
- Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
#Dynamics CRM#Technical Lead#Solution Architect#Microsoft Dynamics 365 CE#Sales#Marketing#Customer Service#Field Service#ERP#D365 F&O#Power Platform#Azure#Agile#DevOps#CI/CD
Företag
HCLTech
Publicerade jobb
för 3 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Senior
Platser
Chennai, India
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