Digital Product Manager, Retail Parts Sales
Logistik, försäljning och verksamhet · Produktledning
I korthet
Digital Product Manager for Retail Parts Sales at Volvo Group North America. Define and evolve digital products and capabilities for customer-facing parts commerce experiences, driving product strategy and business outcomes. Requires 5+ years of experience in digital commerce and a Bachelor's degree or equivalent.
Ansvarsområden
- Define digital product vision, strategy, goals, and roadmaps.
- Maintain an end-to-end view of retail commerce products and capabilities.
- Lead collaboration with stakeholders, end users, product, engineering, business, and external partner teams to align priorities and deliver value.
- Support business development, customer engagement, product demonstrations, and solution evaluation activities.
- Collect and act on customer, stakeholder, and operational feedback using analytics and performance insights.
- Ensure user-centric, value-driven product experiences.
- Analyze market, technology, customer, and product trends.
- Identify and manage dependencies across teams, products, and platforms.
- Plan and forecast resource needs, funding, and investment priorities.
- Drive product planning, roadmap, and budget cycles.
- Own product intake and prioritization, ensuring opportunities are aligned to business outcomes and investment decisions.
- Define, measure, and communicate business outcomes, product health, adoption, and value realization.
- Ensure legal, compliance, security, and control requirements are met.
- Ensure product releases are supported by effective rollout, change management, training, and adoption plans.
- Identify risks, issues, and opportunities and escalate as needed.
Krav
- Bachelor’s degree in Business, Information Technology, Engineering, Marketing, eCommerce, or a related field, or equivalent practical experience.
- 5+ years of experience in digital commerce, eCommerce, customer-facing digital experiences, online sales platforms, digital products, or technology-enabled business capabilities.
- Experience working with customer-facing digital experiences and translating business needs, customer feedback, analytics, and operational insights into priorities, recommendations, and measurable business outcomes.
- Experience collaborating across business, technology, UX, data, marketing, sales, and external partner teams to deliver value.
- Strong communication, stakeholder management, facilitation, and influencing skills.
- Data-driven mindset with experience using metrics and insights to guide decisions and measure results.
- Ability to balance strategic planning with day-to-day execution, while managing priorities, dependencies, risks, and opportunities.
Önskade kvalifikationer
- Experience in a Digital Product Manager, Product Owner, Product Lead, eCommerce Manager, Digital Business Manager, or similar role.
- Experience with Agile product development, roadmap planning, backlog prioritization, and value realization practices.
- Experience in aftermarket parts, automotive, transportation, dealer, fleet, industrial distribution, or B2B commerce environments.
- Experience with digital commerce capabilities including product discovery, search, fitment, pricing, checkout, fulfillment, customer portals, online sales, and customer experience optimization.
- Experience supporting customer engagement, solution demonstrations, business development, or go-to-market activities.
- Experience leading change management, training, adoption, and value realization initiatives.
Förmåner
- Competitive medical, dental and vision insurance.
- Generous paid time off.
- Competitive matching retirement savings plans.
- Working environment where your safety, health and wellbeing come first.
- Focus on professional and personal development through Volvo Group University.
- Programs that make today’s challenging reality of combining work and personal life easier.
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Företag
Volvo Group
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Greensboro, United States
Kvalifikation
Kandidatexamen
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