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Digital Account Executive

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As a Digital Account Executive at Microsoft, you will serve medium enterprise clients, guiding them through their digital transformation journeys with a focus on AI and cloud solutions. This hybrid role involves building strong executive relationships, leveraging digital tools, and partnering with internal teams and external partners to drive customer success and sales growth. You will be responsible for territory and pipeline management, forecasting, and acting as the customer's voice within Microsoft.

Ansvarsområden

  • Focus on generating new pipeline by engaging with CXOs, IT Decision Makers, and Business Decision Makers through territory planning, marketing signals, and digital assets.
  • Act as the central point for maintaining strong customer relationships and advocating for customers within Microsoft.
  • Identify decision makers by understanding customer organization structure, leveraging partners and virtual teams.
  • Engage with C-Suite executives and focus on customer satisfaction metrics, taking ownership of issues and reinforcing engagement.
  • Ensure continuity of customer accounts and monitor satisfaction metrics by proactively establishing conditions of satisfaction and managing the escalation process.
  • Think strategically about sales territory for accounts, setting standards and priorities, and outlining how to leverage specialized and technical resources.
  • Help existing/new customers adopt cloud solutions through a cohesive plan across adds, consumption, upsell, co-sell motions, and renewal, maximizing customer business outcomes and experience.
  • Understand and accelerate customer’s AI and cloud strategy.
  • Build enough pipeline to ensure a growing and sustainable business every single quarter.
  • Build partner relationships to drive scale and revenue, coaching and influencing partners to consider different solution needs.
  • Coordinate resources across teams to execute territory plans with partners, leading teams on territory management best practices.
  • Maintain a strong knowledge of Microsoft's products, landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities.
  • Demonstrate a strong understanding of customers' business strategy and the direction of the industry.
  • Orchestrate specialized resources to engage with customers to provide strong solutions-based and technology-based engagement.
  • Leverage additional resources such as partners to engage with the customer to provide the right solution on their transformation journey.

Krav

  • Experience in technology sales and negotiation with year-over-year growth.
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 6+ years of sales and negotiation experience or related work or internship experience with year-over-year growth.
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 5+ years of sales and negotiation experience or related work.
  • OR equivalent experience.
  • Strategic thinking & execution: ability to develop sales and business strategy options and successfully execute plans and build strong relationships.
  • Excellent communicator with strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.
  • High performer: highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition.

Önskade kvalifikationer

  • Experience in technology sales and negotiation with year-over-year growth.
  • Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 6+ years of sales and negotiation experience or related work or internship experience with year-over-year growth.
  • Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 5+ years of sales and negotiation experience or related work.
  • Equivalent experience.
  • Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships.
  • Strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.
  • Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition.

Förmåner

  • Certain roles may be eligible for benefits and other compensation.
  • Additional benefits and pay information can be found at https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html
#Sales#Account Management#Digital Transformation#Cloud#AI
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Företag

Microsoft

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Mellannivå

Platser

Ireland

Kvalifikation

Kandidatexamen, Masterexamen

Sökande

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