Data Center Technician, Data Center Operations (DCO)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Systemteknik
I korthet
Amazon Web Services (AWS) seeks a Data Center Technician in Mumbai, Maharashtra, to join their Infrastructure Operations team. This role involves troubleshooting advanced hardware (servers, storage, networking), maintaining high system reliability, and participating in projects to enhance operational efficiencies on a 24/7 basis.
Ansvarsområden
- Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- Share knowledge and help train less technical staff on the best practices related to all service owner issues.
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
- Installation and configurations on Data center Servers and Network systems.
- Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices.
- Work within a ticket-based environment and work on systematic problem resolution.
- Work on rotational shift-based schedule to maintain high system reliability.
- Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
Krav
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Förmåner
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony and flexibility as part of our working culture.
- Mentorship and career-advancing resources.
- Opportunities to share experiences and knowledge with a global network of technical experts.
#data center#operations#IT