Data Center Technician, Data Center Operations (DCO)

Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support · Systemteknik · DevOps

I korthet

AWS is seeking a Data Center Technician in Mumbai, Maharashtra to join their Infrastructure Operations team. This role involves troubleshooting advanced hardware (servers, storage, networking) on a 24/7 basis, maintaining system reliability, and participating in projects to enhance operational efficiencies. The position requires a Bachelor's degree in IT or Computer Science and experience with hardware troubleshooting.

Ansvarsområden

  • Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
  • Maintain a high level of system reliability and availability.
  • Participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
  • Share knowledge and help train less technical staff on the best practices related to all service owner issues.
  • Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
  • Installation and configurations on Data center Servers and Network systems.
  • Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices.
  • Work within a ticket-based environment and work on systematic problem resolution.
  • Work on rotational shift-based schedule to maintain high system reliability.
  • Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
  • This is a physically active role, we are always on the move onsite.

Krav

  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Experience with computer hardware troubleshooting and repair
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
  • Experience managing work and priorities through a ticketing system
  • Experience with cabling infrastructure best practices and methodologies
  • Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Förmåner

  • Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
  • Work-life harmony and flexibility as part of our working culture.
  • Endless knowledge-sharing, mentorship and other career-advancing resources.
#Data Center Operations#Infrastructure Services#AWS#Hardware#Networking#Servers#Storage#IT Operations#Troubleshooting#Maintenance

Företag

Amazon

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Mumbai, India

Kvalifikation

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