The Job

Data Center Technician

Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support · Systemteknik · Nätverksadministration

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I korthet

Microsoft is seeking a Data Center Technician (DCT) for a fully on-site role in Malaysia. The DCT will be responsible for hardware deployment, setup, troubleshooting, diagnostics, and decommissioning following standard procedures. This role requires a Bachelor's degree in IT or equivalent and at least 1 year of IT equipment support experience.

Ansvarsområden

  • Perform diagnostics and troubleshooting, identify causes of issues, and replace faulty components with minimal disruption.
  • Perform post-execution quality checks for grounding, staging, labeling, and cabling according to safety protocols and deployment standards.
  • Decommission hardware for simple changes and refreshes following standard procedures.
  • Communicate, report, and escalate incidents to appropriate management units and specialists.
  • Assist and provide guidance to other technicians on challenging tasks.
  • Complete required training and gain hands-on experience by observing experienced technicians.
  • Contribute to a positive team environment by sharing information and participating in team meetings.
  • Take ownership of service quality, completeness, and user experience, displaying accountability for data center facilities.

Krav

  • Bachelors Degree in IT industry or equivalent.
  • Basic knowledge of computer hardware and components.
  • 1+ year(s) industry experience supporting IT equipment or related technology.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Verification of Malaysian Citizenship is required; a valid Malaysian passport must be provided.

Önskade kvalifikationer

  • 2+ years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+).
  • Basic Structure Cabling (BSC) certification.

Förmåner

  • Opportunity to deepen understanding of Data Center standard processes and procedures.
  • Develop mentoring skills while providing guidance to peers.
  • Familiarization with security and data management procedures.
  • Accelerated career growth.
  • Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
  • Work in a global portfolio of over 200 Data Centers.
#Data Center#IT Support#Hardware Deployment#Troubleshooting
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Företag

Microsoft

Publicerade jobb

för 3 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Medarbetare

Platser

Malaysia

Kvalifikation

Kandidatexamen

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