I korthet
Ansvarsområden
- Complies with Data Center business unit policies, procedures, and deadlines.
- Reviews Process Change Notifications (PCNs) and understands their impact.
- Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs).
- Receives guidance to develop an understanding of standard processes for preparing, installing, performing diagnostics, troubleshooting, replacing, and decommissioning IT datacenter technology and equipment.
- Develops a fundamental understanding of cabling infrastructure, network, server, and storage equipment.
- Completes required security and data management training.
- Escalates issues related to compliance or operational assurance activities.
- Participates in daily safety briefings and completes required EHS training.
- Contributes to a positive and effective team environment.
- Learns about post-execution verification of grounding, staging, labeling, and cabling.
- Performs basic diagnostics and troubleshooting to identify causes of technical issues and replace faulty components.
- Directly performs decommissions, simple changes, and refreshes of infrastructure cabling, network, storage, and server equipment.
Krav
- High school diploma, GED, or equivalent and basic knowledge of computer hardware and components OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Must pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
- Authorization to work in the United States that does not require employer sponsorship.
- 2+ year(s) experience supporting IT equipment or related technology OR equivalent experience.
- In person participation in the Microsoft Career Networking Event at Trilith on October 23, 2026.
Önskade kvalifikationer
- May be asked to go on business travel to support other metros periodically, 0-25% of the time.
- Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
- Occasional climbing of ladders, stairs and/or ramps.
- Prolonged standing.
- Occasional lifting up to 25lbs / 11kg without assistance.
- Occasional lifting 25-50lbs / 11-22.5kg with lift assistance.
- Occasional push or pull 50-75 lbs / 22.5-34kg with assistive device.
- Normal visual acuity (near, far and peripheral with correction).
- Normal color vision for electrical work.
- Working for extended periods under elevated levels of ambient noise, heat, and light.
- May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
Förmåner
- Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
- Opportunity to develop an understanding of the Data Center environment, security, and data management procedures.
- Access to benefits and other compensation information can be found at https://careers.microsoft.com/us/en/us-corporate-pay.
Färdigheter
Om Microsoft
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Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Företag
MicrosoftPublicerade jobb
för 5 dagar sedan
Anställningstyp
Heltid
Arbetsform
På plats
Lön
23,65–48,03 US$ / tim
Erfarenhetsnivå
Medarbetare
Platser
Fayetteville, United States
Kvalifikation
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