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Data Center Operations Technician, Data Center Operations (DCO)

Teknik, data och digitalt · Data, AI och analys · Datavetenskap

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Amazon Web Services (AWS) is seeking a Data Center Operations Technician in Mumbai, Maharashtra to join their Infrastructure Operations team. This role involves troubleshooting technical issues on advanced hardware, maintaining system reliability, and participating in projects to enhance operational efficiencies on a 24/7 basis. The position requires a Bachelor's degree in a related field and at least 1 year of computer networking experience.

Ansvarsområden

  • Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
  • Maintain a high level of system reliability and availability.
  • Participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
  • Share knowledge and help train less technical staff on the best practices related to all service owner issues.
  • Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
  • Installation and configurations on Data center Servers and Network systems.
  • Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices.
  • Work within a ticket-based environment and work on systematic problem resolution.
  • Work on rotational shift-based schedule to maintain high system reliability.
  • Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
  • This is a physically active role, we are always on the move onsite.

Krav

  • 1+ years of computer networking experience
  • Bachelor's degree in Information Technology, Computer Science, or a related field

Önskade kvalifikationer

  • Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
  • Experience managing work and priorities through a ticketing system
  • Experience with cabling infrastructure best practices and methodologies
  • Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Förmåner

  • Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
  • Work-life harmony is valued.
  • Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
  • Employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.
  • Continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
  • Endless knowledge-sharing, mentorship and other career-advancing resources to help you develop into a better-rounded professional.
#data center#operations#IT#support engineering#networking#servers#storage
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Företag

Amazon

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för 1 månad sedan

Anställningstyp

Heltid

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Erfarenhetsnivå

Medarbetare

Platser

Mumbai, India

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