The Job

Customer Service Representative

Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport

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I korthet

Transcom is seeking an English-speaking Customer Service Representative in Cairo, Egypt, to support a leading global retail platform. The role involves providing excellent customer experience via phone and contributing to project success in a supportive, international environment with growth opportunities.

Ansvarsområden

  • Support a leading global retail platform by helping deliver innovative products, everyday essentials, and seamless digital shopping experiences.
  • Contribute to merchandising and product initiatives, strengthen relationships with sellers and partners.
  • Help create smooth, customer-focused omnichannel experiences.
  • Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone.
  • Contribute to the project's success, propose improvements, share knowledge, and learn together with colleagues.
  • Work rotational shifts 24/7.

Krav

  • C1 written and spoken proficiency in English.
  • Strong verbal and written communication and interpersonal skills, such as empathy and listening.
  • Ability to quickly absorb information, adapt, and respond to change.
  • Positive attitude and willingness to provide brilliant customer experience.

Önskade kvalifikationer

  • You believe that customers deserve more than just support.

Förmåner

  • Best salary in the market.
  • Transportation provided.
  • Medical and social insurance.
  • International and inclusive environment.
  • Endless growth opportunities: 90% of managers and leaders started as customer service specialists.
  • One month paid training course.
#Customer Service Representative#CSR#Egypt#Cairo#New Cairo#English
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Företag

Transcom

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Junior

Platser

Cairo, Egypt

Sökande

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