Customer Service Representative
Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport
I korthet
Transcom is seeking an English-speaking Customer Service Representative in Cairo, Egypt, to join their team. Responsibilities include providing excellent customer support via phone, contributing to project success, and working rotational shifts. The role requires C1/B2 English proficiency, strong communication skills, and a positive attitude.
Ansvarsområden
- Support a global retail leader, helping deliver innovative products and digital shopping solutions.
- Contribute to merchandising and product initiatives, strengthen supplier and partner relationships, and help bring seamless omnichannel experiences to market.
- Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone.
- Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues.
- Work rotational shifts 24/7.
Krav
- C1/B2 written and spoken proficiency in English.
- Strong verbal and written communication and interpersonal skills, such as empathy and listening.
- Ability to quickly absorb information, adapt, and respond to change.
- Positive attitude and willingness to provide brilliant customer experience.
Förmåner
- Best salary in the market.
- Transportation provided.
- Medical and social insurance.
- Location is in both New Cairo & Smart Village.
- International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.
- Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.
- One month paid training course that will introduce you to the specifics of the job.
#Customer Service#Retail#Support
Företag
Transcom
Publicerade jobb
för 5 dagar sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Junior
Platser
Cairo, Egypt
New Cairo, Egypt
Smart Village, Egypt
Sökande
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