Customer Service Advisor - Christchurch

Fordon och transporttjänster · Fordonsservice och reparation · Fordonstekniker · Kundsupport

I korthet

Scania is seeking an experienced Customer Service and Parts Advisor for their Christchurch Aftersales Team. This role requires previous technical experience in the automotive or commercial vehicle industry, strong communication, and problem-solving skills to support customers and ensure a seamless service experience. The position offers monthly bonus potential, subsidized medical insurance, and a dynamic work culture.

Ansvarsområden

  • Support customers using technical expertise.
  • Work closely with workshop and parts teams.
  • Ensure a seamless service experience from booking through to vehicle completion.
  • Build positive relationships with customers and colleagues.

Krav

  • Previous technical experience in the automotive/commercial vehicle industry.
  • Desire to provide exceptional customer service.
  • Experience within the automotive, heavy vehicle, or transport industry.
  • Excellent verbal and written communication skills.
  • Strong problem-solving, organisational, and time management skills.
  • Ability to build positive relationships with customers and colleagues.
  • Full New Zealand or Australian working rights required.

Önskade kvalifikationer

  • Automotive or strong automotive technical knowledge.
  • Experience as a technician looking for a customer-focused role.

Förmåner

  • Monthly bonus potential
  • Subsidised Medical Insurance
  • Dynamic and inclusive work culture
  • Part of a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
  • Potential for career progression
#Customer Service Advisor#Automotive#Transport#Christchurch#Scania
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Företag

Scania Group

Publicerade jobb

för 2 dagar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Christchurch, New Zealand

Sökande

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