Customer Quality
Tillverkning och produktion · Kvalitet och process · Kvalitetssäkring · Kvalitetskontroll
I korthet
Emerson seeks an experienced Customer Quality professional in Sandusky, MI to support the Quality team. Responsibilities include evaluating returned products, assisting with quality processes, and ensuring products meet customer and ISO 9001 requirements. This role requires a high school diploma or GED, attention to detail, and the ability to work in both office and manufacturing environments.
Ansvarsområden
- Review returned products and assist with basic failure analysis evaluations.
- Support warranty claim processing and quality documentation updates.
- Assist with corrective actions and communicate quality concerns to appropriate teams.
- Help maintain calibration of measuring and testing equipment.
- Participate in internal audits and support continuous improvement efforts.
Krav
- High school diploma or GED required.
- Ability to follow instructions, procedures, and quality standards.
- Strong attention to detail and basic computer skills.
- Ability to work independently and as part of a team.
- Ability to work in both office and manufacturing environments, including standing, walking, bending, and lifting up to 45 pounds as needed.
Önskade kvalifikationer
- Experience in a manufacturing, quality, or production environment.
- Associate degree or technical training in a related field.
- Familiarity with measuring tools, testing equipment, or quality processes.
- Strong organizational and customer service skills.
- Experience working in a fast-paced environment with changing priorities.
Förmåner
- Medical insurance plans with dental and vision coverage
- Employee Assistance Program
- 401(k)
- Tuition reimbursement
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
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