Customer Project Manager
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Projektledning · Försäljningsledning · Teknisk försäljning
I korthet
Ericsson is seeking a Customer Project Manager in Riyadh to lead customer projects, ensuring goals are met and expectations are fulfilled. The role involves project planning, execution, financial management, and customer engagement, requiring a Bachelor's or Master's degree and at least 2 years of relevant experience in the Telecommunication industry.
Ansvarsområden
- Establish the project plan baseline: define project scope, secure resources, plan, and supervise all activities.
- Drive project execution: track activities, supervise and handle changes, conflicts, and critical issues.
- Handle project finance: ensure financial system monitoring.
- Handle customer and partner engagement: manage customer relationship-building confidence and trust, ensure project progress.
- Secure delivery compliance with contractual and business case requirements.
- Mentor the project team and support their professional growth.
- Actively seek to improve top and bottom lines by managing project finances and identifying add-on sales opportunities.
- Drive improvement activities related to risk assessments and risk management.
- Work closely with the account team during presales, responsible for contract execution strategy, cost estimations, time & resource planning.
- Develop the business: participate in contract preparation and pre-sales meetings.
Krav
- Bachelor or Master of Science in Engineering, Computer Science or Equivalent
- Experience in Telecommunication industry
- Demonstrable experience of at least 2 years in a customer-facing project manager role; or equivalent leadership role towards Telecom operators
- Domain experience: Telecom BSS
- Product Knowledge: Charging, Billing, Mediation, Catalog Manager, Order Care
- Certification: PMI© project manager certification (PMP) or equivalent
- Proven problem-solving skills and good in written & spoken communication
- Customer focused and desire to understand business and customer needs
- Professional attitude with solid ability to prioritize, manage time and deliver results
- Good team player with high interpersonal skills
- Financial Acumen & Analysis Skills
- Customer and Market Insight
- Project management skills acquired through training, project management experience or other experience of using project management methods.
- Experience related to project management methodologies, techniques and tools.
- Professional competence related to the project type and the nature of the project outcome.
- Experience of working within the Telecom/IS/IT industry.
- Experience working with multi-national global decentralized organizations with the ability to establish good working climate in a virtual environment using phone, mail and collaboration tools as communication vehicles.
- Experience/knowledge in Ericsson Business Process (EBP) IT Process, ITIL, eTOM.
Önskade kvalifikationer
- Experience in systems integration projects with high number integration points requiring heavy customization and non-standard integrations is an asset.
Förmåner
- Outstanding opportunity to use skills and imagination to push boundaries.
- Build solutions never seen before to some of the world’s toughest problems.
- Be challenged, but not alone.
- Join a team of diverse innovators.
#Customer Project Manager#Riyadh#Saudi Arabia
Företag
Ericsson
Publicerade jobb
för 2 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Riyadh, Saudi Arabia
Kvalifikation
Kandidatexamen, Masterexamen
Sökande
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