Customer Experience Co-worker II

Logistics, Sales & Operations · Sales & Business Development · Customer Success

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IKEA is seeking a Customer Experience Co-worker II for a part-time, permanent position in Orlando, Florida. This role involves building and maintaining long-lasting relationships with customers in a multichannel retail environment, ensuring a positive and joyful experience. The position requires availability for nights and weekends.

Job Description

Job ID: 351086
Date posted: 18/06/2026

You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential
risks early on. We’re a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk
management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can
feel safe. At least we think that’s pretty cool!

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

JOB TYPE: Permanent – Part-Time

HOURS: 12–20hrs/week

SHIFT: Retail Environment, must be able to work nights & weekends.

The hourly pay range for this position is $17.58 - $22.42

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

Generous paid time off, holiday and sick time

WiselyPay – get earned wages up to two days early

Paid parental leave (up to 16 weeks)

KinderCare tuition discount  

Retirement and bonus plans

Co-worker discount, meal deal, and referral bonus

Pet insurance program

Education assistance and learning programs

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans (must work min. 20 hrs/wk)

A fun and inclusive work environment

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