Customer Experience Co-worker II
Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport
I korthet
Deliver an excellent customer meeting experience by engaging customers in a friendly and confident manner, contributing to operational KPIs, and supporting colleagues in developing customer experience knowledge. This role is part of the Customer Relations team at IKEA, focused on building lasting relationships in a multichannel retail environment.
Ansvarsområden
- Deliver an excellent meeting with the customer across all customer assignments.
- Engage with customers in a friendly and confident manner to create a rewarding customer experience.
- Contribute and achieve operational KPIs and goals to maintain customer loyalty.
- Support customer colleagues to continuously develop knowledge and skills within the area of customer experience.
- Support and assist co-workers to create solutions to customer issues.
Krav
- Minimum 1 year of related experience.
Önskade kvalifikationer
- Passionate about people.
Förmåner
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
#Customer Relations#Customer Experience
Företag
IKEA
Publicerade jobb
för 2 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Medarbetare
Platser
Winnipeg, Canada
Sökande
Ansök tidigt