The Job

Customer Application Engineer

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling

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I korthet

ABB is seeking a Customer Application Engineer in Xiamen, China, to lead best practices in customer applications for the Critical Power (ELSP) portfolio. The role involves developing standards, mentoring teams, and translating requirements into optimized solutions to support business growth and customer satisfaction.

Ansvarsområden

  • Ensure the Customer Application Engineering Chapter mission is delivered
  • Integrates extensive technical expertise with market and business understanding
  • Acts as a mentor, fostering collaboration and innovation across teams
  • Build and nurture expertise in customer applications, solution architectures, market segments, channels, and customer value propositions for the Critical Power (ELSP) portfolio
  • Develop and maintain standards, methods, tools, and best practices for customer application engineering
  • Own and continuously evolve application knowledge, key use cases, reference architectures, and reusable solution frameworks
  • Foster a strong customer-, segment-, and market-oriented mindset, enabling effective support to Sales and customers
  • Drives cross-functional coordination for strategic applications, act as a subject matter expert
  • Promote effective collaboration and knowledge exchange with Sales, Product Management, R&D, and other Agile Units
  • Support business growth through driving ABB products being specified and customer requirements influenced and satisfied

Krav

  • Bachelor's or Master's degree in Electrical Engineering, Power Electronics, Energy Systems, or equivalent
  • Proven experience in Critical Power, UPS, Energy Storage, Power Conversion, or related applications
  • Strong understanding of customer applications, solution architectures, market segments, and channel dynamics
  • Proven ability to translate customer requirements and application challenges into differentiated solutions and compelling customer value propositions and in line with Critical Power business strategy
  • Experience supporting Sales organizations through technical consulting, customer engagement, and channel enablement
  • Demonstrates accountability, collaboration and adaptability on critical tasks and within the work environment
  • Experience defining standards, methodologies, tools, and best practices within a technical organization
  • Strong ability to operate and influence across complex stakeholder networks, including EPCs, consultants, end customers, channel partners, Sales, Product Management, and R&D
  • Excellent communication, presentation, and influencing skills, with proven ability to engage customers, understand application challenges, and articulate value-driven solutions
  • Sounds experience on MV connected critical power systems and associated Grid Codes
  • Experience on defining and delivering solutions to OEM customers

Förmåner

  • Opportunity to share best practices & know-how of customer applications for the Critical Power (ELSP) portfolio
  • Develop standards & guidelines to translate requirements into optimized, value-driven solutions
  • Continuously build capabilities through coaching and mentoring
  • Contribute to the EL Smart Power business in Xiamen China
#Critical Power#ELSP#Customer Application Engineering#Power Electronics#Energy Systems#UPS#Energy Storage#Power Conversion#ABB#Xiamen
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Företag

ABB

Publicerade jobb

för 1 dag sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Xiamen, China

Kvalifikation

Kandidatexamen, Masterexamen

Sökande

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