I korthet
Amazon is seeking a Time and Attendance Operations Administrator for their Centralized Timekeeping (CTK) team. This role involves managing employee time records, resolving HR queries via phone and chat, and ensuring data accuracy. The position is remote and requires strong attention to detail and communication skills.
Ansvarsområden
- Resolve employee inquiries about time and attendance & HR queries through phone and chat support.
- Ensure accurate and timely data entry for attendance management.
- Maintain detailed records in the service case management system.
- Apply Amazon's attendance policies and ensure compliance with state and federal laws.
- Address HR queries using standard operating procedures and documentation.
- Take full ownership of employee cases from initial contact to resolution.
- Document process gaps and suggest service improvements.
- Communicate clearly in English through both verbal and written channels.
- Contribute to team initiatives for service enhancement.
- Maintain a strong focus on customer service.
- Report directly to the Time and Attendance Manager or designated Point of Contact.
Krav
- 6+ months of human resources experience or 6+ months of customer service experience or 6+ months experience in Amazon.
- Bachelor's degree or equivalent.
- 6+ months of Microsoft Office products and applications experience.
- Knowledge of Microsoft Office products and applications (especially Excel).
- Knowledge of Microsoft Office including outlook, Word, and Excel.
- Experience in confidential environments.
Önskade kvalifikationer
- 1+ years of Microsoft Office products and applications experience.
Förmåner
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodation or adjustment during the application and hiring process for individuals with disabilities.
#Time and Attendance#HR Queries#Data Entry#Customer Service#Payroll
Företag
Amazon
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
Distans
Erfarenhetsnivå
Medarbetare
Platser
Hyderabad, India
Visakhapatnam, India
Kvalifikation
Kandidatexamen
Sökande
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