CSS ANZA Head of BOS and NMA
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · DevOps
I korthet
As the Head of BSS OSS Network Management and Automation Domain for ANZA CSS, you will lead a team and be accountable for delivering solutions across Australia and New Zealand. This high-impact role involves managing project portfolios, supporting business development, and engaging with customers at all levels.
Ansvarsområden
- Lead the portfolio of projects under domain responsibility and secure operational and financial progress.
- Build and maintain service delivery resources and competence.
- Secure effective staffing of projects and presales engagements.
- Act as design authority in the domain.
- Promote asset reuse and industrialization.
- Collaborate with cross-functional teams to secure customer commitments and delivery excellence.
- Ensure full adherence to Ericsson processes, ethics & compliance directives, and cultural sensitivity.
- Identify opportunities for process improvements and lead initiatives to implement new procedures.
- Engage with the customer at all levels, including c-level.
- Control Unit’s budget and secure cost recovery.
- Drive knowledge sharing and promote best practices.
- Act as the escalation interface towards the Market Area and Business Area for solutions under domain responsibility.
- Actively participate in Sales, Project & Operations governance.
- Effectively build, lead, and develop customer-facing teams that consistently earn trust.
- Actively contribute as a member of the ANZA CSS LT to the overall success of the organization.
Krav
- Deep expertise in the CSS BSS OSS Network Management and Automation portfolio.
- Sound understanding of CSS BSS OSS Network Management and Automation Portfolio’s vision, business objectives, products, solutions, and services.
- 10+ years in leadership positions with customer exposure.
- Extensive experience managing a project portfolio and deliveries towards customers.
- Experience with Ericsson’s project management framework, processes, and tools.
- Excellent interpersonal and communication skills and ability to interact with people at all levels.
- Financial acumen.
- Role model of Ericsson’s Core Values.
- Customer focused, sees the big picture, can get things done with agility and speed.
- Self-motivated, with positive attitude and drive to solve problems and expand knowledge.
Förmåner
- Opportunity to lead a critical domain for customers in Australia and New Zealand.
- Support from the ANZA CSS organization in business development and presales activities.
- Involvement in a leadership team.
- Encouragement to apply even if not meeting all criteria, with support for skill development.
- Championing of diversity and inclusion.
- Opportunity to realize full potential as part of the Ericsson team.
#BSS OSS Network Management#Automation Domain#ANZA CSS#Leadership#Customer Delivery#Business Development#Presales#Project Management#Solution Architects#Integration Engineers#Financial Acumen