CRM Developer

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling

I korthet

Electrolux seeks a CRM Developer in Bangalore to integrate and optimize CRM solutions (SAP Sales & Service Cloud, Salesforce) for Contact Center and Field service operations. This hybrid role requires expertise in microservices, Agile methodologies, and development languages like Java, Python, or NodeJS, focusing on continuous delivery and high-quality code.

Ansvarsområden

Implement and test low-level technical solutions that are stable, scalable & deliver high performance from UX & CX perspective.
Deliver high quality code, configurations and documents deliverable during all phases of software development flow.
Work in a Scaled Agile framework & will be responsible for delivering on Business requirements in your Products team.
Work very closely with other CRM C4C developers, CRM domain experts, SME’s and Cloud Native developers both internal and from external partners.
Collaborate with cross-functional teams across the globe to ensure the overall integrity of the entire system’s landscape.
Follow industry best practice and release governance.
Demonstrate and infuse modern development practices by following DevOps practices ensuring deployments into production on at least a bi-weekly basis.

Krav

3+ years of experience as a Functional or Techno Functional in CRM solutions (SAP Service Cloud, Salesforce or similar) based on Service and Sales processes in large transformation projects.
Hands-on implementation experience of integrating CRM solutions with other SAP backend applications like ERP or non-SAP applications using CPI, Microservices, BTP or similar middleware.
Hands on experience in configuring and customizing SAP C4C solutions including Business Rules, Workflow, Approvals, ticket routing rules, KUT field and UI personalization.
Hands-on implementation experience of REST, SOAP API Web services & standard OData API’s in C4C is a must.
Fluent in at least one of the .NET, Java, python or NodeJS as well as front-end, and back-end development skills.
Proficient in data migration techniques (using Data Workbench, CSV, Mass Data Maintenance).

Önskade kvalifikationer

University graduate in Engineering, Management Information Systems, Business or related areas.
You have very good communication, analytical, conceptual skills and high affinity for learning and building technology skillset.
Experience working alongside at least one of the following: Cloud platforms like Azure, Power Platform, MongoDB.
Experience in test automation, testing & test tools is a plus.
Understanding of ABSL, UI Script, UI designer in Cloud Applications Studio (SDK) to develop and deploy complex C4C solutions, CRM software (preferably SAP C4C Service Cloud / Sales Cloud) is good to have.

Förmåner

Flexible work hours and a hybrid work environment
Discounts on our award-winning Electrolux products and services
Family-friendly benefits
Extensive learning opportunities and a flexible career path

Färdigheter

SAP Sales & Service CloudCloud native microservicesRESTSOAP APIOData API.NETJavaPythonNodeJSfront-end developmentback-end developmentdata migrationCSVMass Data MaintenanceAzurePower PlatformMongoDBABSLUI ScriptUI designerCloud Applications StudioSAP C4CSalesforceERPCPIMicroservicesBTPSAP

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Om Electrolux Group

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed approximately 39,000 people around the world. For more information go to…

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