Content Risk Analyst, ASCI

Teknik, data och digitalt · Data, AI och analys · Dataanalys · QA och testning

I korthet

The Content Risk Analyst, ASCI role involves executing AI model improvement, red teaming, customer feedback triage, and incident monitoring tasks. This position requires a Bachelor's degree and over 2 years of experience in content moderation, data annotation, AI/ML operations, or compliance operations, utilizing AI tools for enhanced quality and safety.

Ansvarsområden

  • Perform multi-domain data annotation and golden dataset curation for AI model improvement.
  • Validate and audit LLM judge outputs through human-in-the-loop review.
  • Execute adversarial testing across multiple Alexa experiences.
  • Identify, document, and categorize policy violations, safety gaps, and vulnerabilities.
  • Classify and triage daily customer feedback records per SOPs.
  • Monitor for policy violations and emerging issues per established protocols.
  • Draft escalation tickets, incident summaries, and root-cause hypotheses.
  • Identify and propose process improvements to enhance operational efficiency.
  • Draft and maintain SOPs, training materials, and onboarding guides.
  • Mentor junior associates and peers.

Krav

  • Bachelor's degree
  • 2+ years of experience in content moderation, data annotation, AI/ML operations, or compliance operations

Önskade kvalifikationer

  • Experience with AI annotation tools, LLM outputs, or model evaluation frameworks
  • Familiarity with red teaming, content safety, or responsible AI operations
  • Exposure to incident management or escalation handling workflows

Förmåner

  • Inclusive culture empowering Amazonians to deliver the best results.
  • Workplace accommodation and adjustment support for individuals with disabilities during the application and hiring process.
#Content moderation#Data annotation#AI/ML operations#Compliance operations#LLM#Red teaming#Customer feedback analysis#Incident monitoring#Process improvement#Responsible AI

Företag

Amazon

Publicerade jobb

för 6 timmar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Bengaluru, India

Kvalifikation

Kandidatexamen

Sökande

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