The Job

Communication Business Manager, Group Communications

Marknadsföring, media och kreativt · Marknadsföring och reklam · Marknadsstrategi

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I korthet

IKEA is seeking a part-time Communication Business Manager in Malmö, Sweden to drive business growth and enhance customer value. This role involves operational duties within the department team, focusing on customer feedback, compliance standards, and contributing to the overall food competence in the store, acting as a commercial business partner.

Ansvarsområden

  • Work operationally within the department team.
  • Act upon customer feedback.
  • Implement global and national compliance standards.
  • Contribute to overall food competence in the store.
  • Act as a commercial business partner within IKEA.
  • Realize the IKEA Retail Food business, considering brand position, strategies, legal compliance, and people and planet positive aspects.
  • Promote IKEA as a great place to work.
  • Secure a safe environment for customers and co-workers by implementing compliance standards.
  • Act as a brand ambassador for IKEA and IKEA Retail Food.
  • Secure the customer experience and exceed customer expectations.
  • Apply retail foundations and sales steering tools for commerciality.
  • Contribute to continuous improvement by seeking and acting upon customer feedback.
  • Act on own initiative, giving and taking responsibility.
  • Ensure own development and contribute to a high-performing team.
  • Contribute to the implementation of business plans and action plans.
  • Contribute to the implementation of sustainability strategies.

Krav

  • Experience in a high-volume customer-facing environment preferred.
  • Experience in a high-volume business preferred.
  • Desire to provide an excellent customer experience.
  • Self-reliant and self-motivated.
  • Proven ability to work as part of a team as well as independently.
  • Proven ability to maintain effective work behavior in the face of setbacks or pressure.
  • Knowledge of IKEA Concept, Brand, Culture & Values.
  • Knowledge of IKEA Food Business solutions.
  • Knowledge of IKEA compliance standards.
  • Knowledge of IKEA Food safety standards.
  • Knowledge of Local food legislations.
  • Knowledge of Customer buying behaviour.
  • Computer literacy.
  • Sales driven.
  • Passion for food and people's life at home.
  • Excited by exceeding customer expectations.
  • Driven by leading business through people.
  • Inspired by a dynamic environment and change.
  • Motivated by leading the organization in continuously improving performance.
  • Great communication skills.
  • Planning skills.
  • Analytical skills.
  • Organizational skills.

Önskade kvalifikationer

  • Passionate about people, business, IKEA’s purpose, and continuously driving better performance.
  • Energized by increasing customer value, driving business growth, and contributing to overall success and results through people.
  • Motivated by leading and developing people.

Förmåner

  • Part-time position for 24 hours/week.
#communication#business#manager#group#marketing#retail#food
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Företag

IKEA

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Deltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Malmö, Sweden

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