The Job

Commercial Operations Manager

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljverksamhet · Projektledning

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Emerson is looking for a Commercial Operations Manager in Cluj, Romania, to be the operational backbone of the Sales and Marketing Operations function. This hybrid role is responsible for governing and operationalizing the European sales channel, translating strategy into structured planning processes, and ensuring consistent application of governance standards.

Ansvarsområden

  • Own, document, and maintain high-level planning processes (budgeting, campaign creation, territory allocation).
  • Map and formalize sales channel processes, defining steps, decision rights, and accountability.
  • Lead process implementation across the European organization, identifying standardization and adaptation needs.
  • Build and maintain a continuous improvement mechanism for processes.
  • Act as the primary link between Sales and Marketing Operations and local country sales leadership.
  • Partner with the commercial team to co-develop campaign creation processes.
  • Coordinate territory allocation processes with country sales leaders.
  • Drive adoption of new processes and frameworks across countries.
  • Serve as the escalation point for process adherence issues.
  • Define business requirements for the sales technology stack in Europe.
  • Lead change management for new technology and process rollouts.
  • Define data and reporting requirements in collaboration with Finance and Marketing.
  • Evaluate new digital tools for strategic fit and efficiency improvements.
  • Maintain an up-to-date view of channel capacity, territory coverage, and resource deployment.
  • Provide operational reporting and insights to the Director of Sales and Marketing Operations.

Krav

  • Demonstrated experience governing and operationalizing sales or commercial processes in a large, matrixed B2B organization.
  • Direct sales experience.
  • Experience owning planning processes such as budgeting, territory design, or campaign planning in a multi-country environment.
  • Strong stakeholder management and communication skills.
  • Experience in process mapping and change management.
  • Excellent project management and organizational skills.
  • Analytical mindset with the ability to use data to design and validate operational frameworks.

Önskade kvalifikationer

  • Experience in a sales operations, revenue operations, or commercial excellence function within an industrial, measurement, or automation environment.
  • Familiarity with European go-to-market models and experience working across multiple European countries.
  • Experience evaluating and deploying AI-enabled tools to support or automate commercial processes.
  • A strong demonstrated foundation in business (e.g., MBA or equivalent education or experience) is preferred.

Förmåner

  • Emerson prioritizes a workplace where every employee is valued, respected, and empowered to grow.
  • Fosters an environment that encourages innovation, collaboration, and diverse perspectives.
  • Commitment to ongoing career development and growing an inclusive culture.
  • Support through mentorship, training, or leadership opportunities.
#Sales Operations#Commercial Operations#Process Governance#Budgeting#Territory Allocation#Campaign Planning#Change Management#Stakeholder Management#B2B#Hybrid
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Företag

Emerson

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Mellannivå

Platser

Cluj-Napoca, Romania

Sökande

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