Cluster Manager , Quick Commerce
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering
I korthet
Amazon Now seeks a Cluster Manager in Pune, India to oversee dark store operations, manage teams, and ensure efficient customer service and cost management. The role involves leading operations, quality, productivity, and implementing process improvements.
Ansvarsområden
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders and drive adoption of best practices
- Proactively identify and lead process improvement initiatives
- Learn and understand system interventions for order processing
- Carryout resources planning periodically and remove/reduce capacity constraints
- Ensure best practices in people management and accountable for compliance, Connections and scorecards
- Manage People and team development
- Create leaders and talent pipeline
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Krav
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Önskade kvalifikationer
- 1+ years of performance metrics, process improvement or lean techniques experience
Förmåner
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodations and adjustments for individuals with disabilities.
#Quick Commerce#Operations Management#Fulfillment