The Job
The Job

Tema

Språk

Global EN
Sverige ENSV
Indien EN

Cloud Solution Architecture IC4

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · Datavetenskap

Gå med för uppdateringar

I korthet

As a Cloud Solution Architect aligned to Factory delivery, you will enable customers to achieve their outcomes based on their investments in Microsoft technology. Leveraging your Microsoft Copilot Studio, Cowork and AI business solutions technical subject matter expertise you will lead technical conversations with customers and Microsoft colleagues, driving value to their organization. This is a hands-on role that includes accelerating customer adoption by building Agentic AI solutions and identifying resolutions to unblock customer success projects for the AI Factory.

Ansvarsområden

  • Lead Customer Transformation & Business Growth: Drive complex customer engagements by delivering strategically aligned solutions, accelerating adoption, optimizing architectures for security, resilience, AI, cost, and performance, and identifying opportunities to expand Microsoft services, consumption, and business value.
  • Act as a Trusted Executive Advisor: Build relationships with technical and business decision-makers up to the C-suite, translate customer challenges into business-focused solutions, influence adoption strategies, and serve as the voice of the customer to help shape Microsoft products and priorities.
  • Drive Partner & Ecosystem Success: Lead collaboration with partners and sales teams to uncover strategic opportunities, support complex pre-sales engagements, develop scalable partner offerings, and influence partner investments and adoption of Microsoft technologies.
  • Provide Organizational & Technical Leadership: Mentor and develop others, lead virtual teams, contribute to frameworks and intellectual property, influence product and process improvements, share industry expertise, and drive innovation that scales customer success across Microsoft and the broader technology community.
  • Play a pivotal role in the AI Cloud Accelerate Factory, providing technical enablement, operational support, and strategic engagement across customer projects.
  • Ensure Solution Excellence: Deliver solutions with high performance, security, scalability, maintainability, repeatability, reusability, and reliability upon deployment.
  • Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft 365, Copilot and Copilot Studio value proposition and get value from their investment in Microsoft technology.
  • Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of Microsoft 365 services & technical subject matter expertise.
  • Architect Copilot Studio Agent Solutions: Apply technical knowledge to design solutions aligned with business and IT needs.
  • Share insights and best practices, collaborate with the Factory team to address key blockers, and influence improvements, roadmap and feature prioritization.
  • Debug technical issues and provide fixes for engagements encountering blockers.
  • Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals.
  • Stay updated on market trends, collaborate with the technical community, and educate customers about the Copilot Studio capabilities and platform.
  • Engage with field teams, share expertise, drive factory nomination pipeline, and promote Factory to accelerate customer success, as well as collate feedback upon execution to drive improvement and leverage field teams inputs.
  • Depict customer business processes and prepare for the analysis and improvement of business process performance.
  • Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) & ITDMs (Information Technology Decision Makers).
  • Experienced in delivery management, opportunity qualification, stakeholder communication, and partner engagement, including opportunity and pipeline mgmt.
  • Experience in ensuring customers realize value by consuming technology.
  • Experienced in collaborating in virtual teams to develop and drive M365 Copilot usage opportunities through influence.
  • Identify and document best practices and customer references/ Winwires.

Krav

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND relevant experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
  • Deep Domain Expertise in M365 Areas: Deep domain expertise in one or more of the M365 specific areas, such as Microsoft IQ understanding, Connectors, MCP Servers, Copilot Studio, GitHub Copilot Harness and Microsoft M365 Copilot Cowork OR hands-on experience working with the respective products at the expert level.
  • Low Code development experience - Power Platform experience is needed.
  • Extensive experience working in a customer-facing role and on technical M365/Power Platform/Copilot Studio projects.
  • Architecting Enterprise-Grade Solutions: Deep knowledge of solution architecture, design, implementation, and/or support of Cloud/collaboration environments.
  • Fluency in SaaS solutions; particularly all Microsoft 365 offerings.
  • Domain experience Microsoft 365 and Microsoft Azure solutions, and understanding of how Microsoft Security, compliance, and identity solutions that can span across these solution areas to provide a holistic and end-to-end solution.
  • Competitive Landscape knowledge of cloud and AI platforms.
  • Understanding of M365 partner ecosystems and creation of Agents to solve customer needs.
  • Breadth of technical experience and knowledge, with depth / SME in two or more of the following M365 solutions: M365 Copilot, Power Platform/Copilot Studio/Cowork, Azure Foundry, IDM, Information Protection & Compliance, Governance & Risk Management.
  • Modern AI Engineering: Experience developing reusable AI skills, prompts, instructions, and orchestration patterns across Microsoft AI platforms, including Copilot Studio GitHub-backed harness experiences and Cowork-based solutions.
  • Agentic Workflows: Familiarity with Agent Framework, MCP, Langchain, or other agentic frameworks.
  • Understanding of Responsible AI practice including ethical considerations, bias mitigation, and fairness.
  • Collaboration and Communication: Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences.

Önskade kvalifikationer

  • Breadth of technical experience and knowledge in foundational security, foundational AI, architecture design, with depth / Subject Matter Expertise in one or more of the following: Deep Domain Expertise in M365 Areas: Deep domain expertise in one or more of the M365 specific areas, such as Microsoft IQ understanding, Connectors, MCP Servers, Copilot Studio, GitHub Copilot Harness and Microsoft M365 Copilot Cowork OR hands-on experience working with the respective products at the expert level.
  • Low Code development experience - Power Platform experience is needed. Copilot 365 and Teams background is useful for the role.
  • Extensive experience working in a customer-facing role and on technical M365/Power Platform/Copilot Studio projects.
  • Architecting Enterprise-Grade Solutions: Deep knowledge of solution architecture, design, implementation, and/or support of Cloud/collaboration environments.
  • Certification in one or more of the following technologies preferred: M365 fundamentals, M365 Copilot fundamentals, Microsoft Power Platform/Copilot Studio platforms, Microsoft Azure fundamentals, Cloud Security, AI Business Professional and AI Transformation Leader, AI Fundamentals.
  • Fluency in SaaS solutions; particularly all Microsoft 365 offerings.
  • Domain experience Microsoft 365 and Microsoft Azure solutions, and understanding of how Microsoft Security, compliance, and identity solutions that can span across these solution areas to provide a holistic and end-to-end solution.
  • Competitive Landscape knowledge of cloud and AI platforms. Understanding of M365 partner ecosystems and creation of Agents to solve customer needs.
  • Breadth of technical experience and knowledge, with depth / SME in two or more of the following M365 solutions. M365 Copilot, Power Platform/Copilot Studio/Cowork, Azure Foundry, IDM, Information Protection & Compliance. Governance & Risk Management.
  • Modern AI Engineering: Experience developing reusable AI skills, prompts, instructions, and orchestration patterns across Microsoft AI platforms, including Copilot Studio GitHub-backed harness experiences and Cowork-based solutions.
  • Agentic Workflows: Familiarity with Agent Framework, MCP, Langchain, or other agentic frameworks.
  • Understanding of Responsible AI practice including ethical considerations, bias mitigation, and fairness.
  • Collaboration and Communication: Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences.

Förmåner

  • Certain roles may be eligible for benefits and other compensation.

Färdigheter

Microsoft Copilot StudioAIPower PlatformMicrosoft 365AzureSaaSLangchain
#Cloud Solution Architecture#Customer Success#AI#Microsoft Copilot Studio#Power Platform#Microsoft 365#Azure
Microsoft Logo

Om Microsoft

Empowering every person and organization on the planet to achieve more

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

Se alla lediga jobb hos Microsoft Läs mer om Microsoft Webbplats
Microsoft Logo

Företag

Microsoft

Publicerade jobb

för 12 timmar sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Lön

199 400–347 800 LEI / år

Erfarenhetsnivå

Senior

Platser

Romania

Belgium

Sweden

Denmark

Norway

Kvalifikation

Kandidatexamen

Sökande

Ansök tidigt