Cloud Solution Architecture IC4
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · Cybersäkerhet · Mjukvaruutveckling
I korthet
Ansvarsområden
- Drive positive Customer Satisfaction and become a trusted advisor.
- Leverage Microsoft Business Applications implementation expertise to enable Customer Success Plan outcomes.
- Provide feedback and insights from customers/partners back to relevant MS teams.
- Drive consumption and business results by providing expertise/guidance to technical and business decision makers.
- Identify resolutions to issues blocking go-live or broad usage of projects.
- Identify growth opportunities based on knowledge of customer/partner needs.
- Ensure continuous alignment and improvement of individual skills.
- Accelerate customer outcomes by engaging in relevant communities to share expertise.
- Lead client workshops to demonstrate product capabilities, foster client relationships and engage with client stakeholders.
- Analyze requirements and aid in designing technical solutions to meet business goals.
- Work with other team members and leaders to proactively identify and mitigate risks and issues.
Krav
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- Active U.S. Government Top Secret/SCI Security Clearance.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Successful verification of the stated security clearance.
- Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Verification of U.S. citizenship.
Önskade kvalifikationer
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree AND 6+ years experience OR equivalent experience.
- 4+ years experience working in a customer-facing role.
- 4+ years experience working on technical projects.
- Technical Certification(s) in Cloud technologies (e.g., Azure, Amazon Web Services, Google, security certifications).
- Troubleshooting knowledge & skills.
- Good understanding of ITIL/Service Management.
- Experience in the enterprise customer segment preferred.
- Strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company.
- Strong technical writing, presentation, and training skills.
- Face-to-face customer engagement skills.
Förmåner
- Base pay range: USD $106,400 - $203,600 per year (specific ranges for SF Bay Area and NYC apply).
- Certain roles may be eligible for benefits and other compensation.
Färdigheter
Om Microsoft
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Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Företag
MicrosoftPublicerade jobb
för 4 dagar sedan
Anställningstyp
Heltid
Arbetsform
Hybrid
Lön
106 400–203 600 US$ · Förhandlingsbar
Erfarenhetsnivå
Mellannivå
Platser
United States
Kvalifikation
Sökande
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