The Job

Channel Team Lead

Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Försäljningsledning

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Amazon is seeking a Channel Team Lead for its transportation team in Bangalore, Karnataka. The role involves managing last-mile delivery operations, DSP management, and supporting the DC manager in performance and operational planning. Responsibilities include account acquisition and management, field visits, training, reporting, and team management, with a requirement for round-the-clock availability for operational escalations.

Ansvarsområden

  • Account Identification & Acquisition: Market mapping and identification of potential retail stores for time-bound acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.
  • Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon.
  • Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.
  • Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.
  • Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
  • Work on the ground to enable network with new product launches and partner with the operations and other teams.
  • Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon.
  • Publish recommendations and action plans based on data.
  • Reporting the overall Network Health in the assigned territory.
  • Team Management: Building and managing a multi-layer team and manage performance through on-the-job coaching and mentoring.
  • Driving team of associates for managing their targets.
  • Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.
  • Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
  • Enhance Engagement with accounts to improve business and increase retention.
  • Drive stores against goals (Volume, FTR and other key metrics).
  • Handling day to day operational escalations and be available to round the clock to manage the issues.
  • Internal/External Stake holder management.
  • Support station operations and/or customer deliveries.

Krav

  • Bachelor's degree
  • 1+ years of operations experience

Önskade kvalifikationer

  • Experience using Microsoft Excel for data analysis, formulae, and data visualization

Förmåner

  • Inclusive culture empowers Amazonians to deliver the best results for our customers.
  • If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
#Supply Chain#Transportation Management#Last Mile Delivery#Retail Operations#Team Leadership
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Företag

Amazon

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Medarbetare

Platser

Bangalore, India

Kvalifikation

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