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Channel Relationship Manager

Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering

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Amazon is looking for a Channel Relationship Manager for its EDSP stations in Patna, Bihar. The role involves managing channel partners, driving business growth, delivering training on Amazon processes, and maintaining performance reporting. The ideal candidate will also manage a team and handle operational escalations.

Ansvarsområden

  • Manage and drive the growth of Channel partners' business with Amazon.
  • Build and execute strategic account plans for store growth.
  • Deliver training and coaching on Amazon processes, products, and operating models.
  • Enable the network with new product launches and partner with operations teams.
  • Maintain and publish routine reporting on store performance and business with Amazon.
  • Publish recommendations and action plans based on data.
  • Report on overall Network Health in the assigned territory.
  • Build and manage a multi-layer team, providing on-the-job coaching and mentoring.
  • Drive store performance against goals (Volume, FTR, and other key metrics).
  • Handle day-to-day operational escalations and be available round the clock.
  • Manage relationships with acquired/assigned stores for mutual growth.
  • Enhance engagement with accounts to improve business and increase retention.
  • Support station operations and/or customer deliveries.

Krav

  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Önskade kvalifikationer

  • 1+ years of performance metrics, process improvement or lean techniques experience
#Fulfillment & Operations Management
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Företag

Amazon

Publicerade jobb

för 1 vecka sedan

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Heltid

Arbetsform

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Erfarenhetsnivå

Medarbetare

Platser

Patna, India

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