The Job

Change and Deployment Manager

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Nätverksadministration

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I korthet

Experienced Change and Deployment Manager to govern and coordinate network changes across Core, RAN, and Transmission domains. This role requires a strong background in Telecom Core Network operations, particularly with Ericsson CS/PS troubleshooting, to ensure successful execution of activities during maintenance windows with minimal risk.

Ansvarsområden

  • Govern Core Network change requests from assessment and scheduling through approval, implementation, verification and closure.
  • Review proposed changes, including scope, affected nodes and services, risk and impact, method of procedure, rollback plan, checks and expected KPI and alarm impact.
  • Manage and coordinate maintenance windows covering CS, PS, IMS/VoLTE, signaling and virtualized Core Network elements.
  • Coordinate execution with operations centers, engineering, project teams, implementation teams, vendors and customer stakeholders.
  • Follow implementation progress and decide on continuation, rollback, escalation or maintenance-window extension when needed.
  • Ensure active monitoring of Core alarms, signaling, service KPIs and traffic behavior throughout implementation and verification.
  • Support troubleshooting of unexpected service degradation or network impact using strong Core Network knowledge.
  • Review failed or rolled-back activities, lead or coordinate post-implementation reviews and identify preventive and improvement actions.
  • Prepare maintenance-window reports covering successful, failed, rolled-back, delayed, extended and service-impacting activities.
  • Attend daily sync meetings and present maintenance-window performance, major technical observations, incidents, pending actions and upcoming risks.
  • Drive improvement in change success rate, first-time-right implementation and reduction of change-related incidents.

Krav

  • Bachelor’s degree in Telecommunications, Electronics, Electrical Engineering, or equivalent.
  • 3+ years of experience in Telecom Core Network operations, including hands-on Ericsson CS/PS troubleshooting experience.
  • Strong hands-on O&M and troubleshooting experience across CS and/or PS Core Networks.
  • Strong experience with Ericsson Voice Core nodes such as MSC, MGW, STP, UDC, APG, and related platforms.
  • Hands-on second-level operational/troubleshooting experience in Packet Core, including MME, SGSN, GGSN and PGW.
  • In-depth understanding of CS Core, IMS and VoLTE call flows.
  • Clear understanding of 2G/3G/4G Core Network architecture, signaling flows, interfaces, and service dependencies.
  • Strong knowledge of Core protocols including SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP and Diameter.
  • Ability to analyze network impact using alarms, signaling traces, logs, KPIs and traffic behavior.
  • Experience with Change Management, maintenance-window coordination, risk assessment, rollback management, CAB and PIR.

Önskade kvalifikationer

  • Good understanding of Virtualization, Cloud NFVI and NFVO; experience with virtualized/cloud-native Core environments is highly preferred.
  • Previous experience in NOC, Managed Services or multi-vendor Telecom Operations is highly preferred.
  • Good understanding of ITIL and eTOM frameworks, with knowledge of Ericsson Operations Engine (EOE) processes and ways of working is preferred.

Förmåner

  • Outstanding opportunity to use your skills and imagination to push the boundaries of what’s possible.
  • Build solutions never seen before to some of the world’s toughest problems.
  • Challenged, but not alone.
  • Joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
#Change Management#Deployment Management#Network Changes#Core Network#RAN#Transmission#Maintenance Windows#Ericsson#CS Core#PS Core#IMS/VoLTE#Virtualized Core#NOC#Managed Services
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Företag

Ericsson

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Cairo, Egypt

Kvalifikation

Kandidatexamen

Sökande

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