I korthet
Grocery Catalog Operations and Intel (GCOI) is seeking a Catalog Specialist in Hyderabad, India, to manage and maintain accurate grocery product catalog data. This role involves processing daily operational tickets for new item creation, product corrections, and listing defects across various Amazon grocery platforms. A Bachelor's degree and experience with Microsoft Office and Excel are required.
Ansvarsområden
- Execute catalog operations including new item setup (ASIN creation, offer activation, attribute population), defect remediation, and listing adjustments.
- Process tickets generated by catalog automation systems where configuration exceptions, attribute validation failures, or rule threshold breaches require manual investigation and resolution.
- Validate and correct product attributes including temperature ratings, expiry information, barcode assignments, GL/PT classifications, product dimensions, and brand data per established SOPs.
- Investigate catalog discrepancies by cross-referencing internal tools, supplier data, and upstream/downstream systems.
- Support new merchant onboarding by processing bulk catalog loads, validating listing quality, and resolving launch-blocking defects.
- Maintain operational trackers, SOP documentation, and audit trails.
- Track and report progress on assigned tasks, collaborating with manager and peers to unblock dependencies and meet weekly/monthly goals within defined SLAs.
- Participate in team meetings, syncs, and reviews by providing status updates, sharing insights from ticket patterns, and helping identify recurring issues.
Krav
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Önskade kvalifikationer
- Willingness to continuously learn catalog systems, grocery domain concepts, and evolving operational tools.
- Ability to manage high-volume repetitive tasks while maintaining quality standards.
Förmåner
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Support for workplace accommodations for individuals with disabilities during the application and hiring process.
#catalog management#data management#product information#customer experience#search relevance#supply chain efficiency#new item setup#defect resolution#attribute validation#merchant onboarding#ASIN creation#offer activation#listing defects#SOPs#trackers#documentation#audit trails#SLAs#process improvements
Företag
Amazon
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Medarbetare
Platser
Hyderabad, India
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