Carts Attendant
Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport
I korthet
As a Carts Attendant at IKEA in Columbus, Ohio, you will ensure an enjoyable shopping experience by providing efficient cart services, maintaining store tools, and assisting customers. This part-time role involves physical demands and outdoor work, with opportunities to support other customer service areas.
Ansvarsområden
- Provide friendly and efficient car loading and/or unloading services.
- Keep the loading zone clean by clearing away straps, excess carts, and cardboard.
- Ensure all physical shopping tools (carts, pencils, bags, maps, twine) are adequately stocked and maintained.
- Fill physical shopping tools at closing.
- Monitor the condition of physical and digital shopping tools, report IT issues, and remove unsafe tools.
- Address customer needs and resolve issues independently, escalating to a manager when needed.
- Support other customer service areas like Full Serve Hand Out (FSHO), Exchanges & Returns, and Click & Collect.
- Contribute to an environment where IKEA's culture embraces diversity.
Krav
- Ability to lift up to 50lbs.
- Frequent walking.
- Willingness to work outdoors 50% of the time.
Önskade kvalifikationer
- Experience in customer relations is a plus.
- Ability to handle diverse customer needs and resolve issues.
Förmåner
- Generous paid time off, holiday and sick time.
- WiselyPay – get earned wages up to two days early.
- Paid parental leave (up to 16 weeks).
- KinderCare tuition discount.
- Retirement and bonus plans.
- Co-worker discount, meal deal, and referral bonus.
- Pet insurance program.
- Education assistance and learning programs.
- Safety shoe reimbursement.
- 24/7 telehealth visits.
- Dental and vision plans.
- Medical and Rx plans (if working min. 20 hrs/wk).
- A fun and inclusive work environment.
#customer relations#retail#customer service