The Job

CA Manager - Automated Operations

Teknik, data och digitalt · IT-infrastruktur och säkerhet · DevOps · Molnteknik

Gå med för uppdateringar

I korthet

The CA Manager - Automated Operations role in Noida, India, is responsible for managing Network Operations and driving domain escalation for the Packet Core. This leadership position involves team management, financial oversight, service delivery optimization through automation, and stakeholder engagement, requiring 16-22 years of experience in the telecom industry.

Ansvarsområden

  • Manage and coordinate Network Operations and drive domain escalation management for the Packet Core.
  • Provide domain expertise and manage domain stakeholders.
  • Manage and balance resources, cost, and competence based on business needs.
  • Plan job rotation and recruit resources.
  • Drive competence management and continuous learning.
  • Conduct succession planning, talent management and develop leadership skills.
  • Manage unit financials, approve and track time booking for the team.
  • Drive and execute on Service Delivery through automation and continuous optimization.
  • Drive stakeholder management, participate in governance/customer meetings and support pre-sales activities.
  • Responsible for delivery performance as per WLA and measure/report on network KPIs.
  • Ensure execution of EOE process to delivery network operations.
  • Apply automation, innovation, and data analytics for continuous service improvements.
  • Manage and reduce escalations with respect to quality, delivery and competence.
  • Drive strategy implementation and change management.
  • Develop plans for team development connected to business needs.
  • Ensure secure workplace and manage access rights.
  • Drive ethics & compliance and promote Ericsson values.
  • Drive OHS/EHS awareness and compliance.

Krav

  • Total Experience: 16-22 years with 8 -10 years in Telecom Industry.
  • Previous experience of leading teams with line management experience.
  • Strong knowledge of the tools, systems, and processes used in NOC monitoring, along with their interworking, for a large and complex network.
  • Strong capability in analyzing existing processes to identify gaps and implement improvements.
  • Good understanding of Packet Core Network Architecture in technologies of 2G, 3G, 4G & 5G.
  • Experience in Managing Teams that manage Packet Core Domain.
  • Good Technical knowledge of Packet Core Domain & Service Flows.
  • Expertise in Packet Core networks – Troubleshooting and Incident Handling for Multi vendor Nodes of Cisco, Nokia, Ericsson, Huawei.
  • Able to drive Automations to bring in Efficiencies and Optimized ways of working.
  • Good Understanding of Cloud technologies with respect to IP Networking – Open Shift & Open Stack – for Packet Core Deployments.
  • Clear understanding of the managed service delivery business requirement.

Förmåner

  • You’ll have an outstanding opportunity.
  • The chance to use your skills and imagination to push the boundaries of what’s possible.
  • Build solutions never seen before to some of the world’s toughest problems.
  • You’ll be challenged, but you won’t be alone.
  • Joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
  • Encouraging a diverse and inclusive organization is core to our values at Ericsson.
#Network Operations#Packet Core domain#Service Delivery#Automation#NOC#2G#3G#4G#5G
Ericsson Logo

Företag

Ericsson

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Ledning

Platser

Noida, India

Sökande

Ansök tidigt