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Business Operations Analyst, Processor

Technology, Data & Digital · Data, AI & Analytics · Business Intelligence · Data Engineering

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I korthet

Qualcomm is looking for a Business Operations Analyst for their GBFS team in Bangalore, India. This role focuses on master data management, including company verification, validation, and system updates, as well as supporting stakeholders with Salesforce reports and CRM dashboards. The position requires a Master's degree in business management, operations, or analytics, with 0-1 years of relevant experience.

Ansvarsområden

  • Perform daily & weekly activities of master data management and Company verifications, validation, and system updates.
  • Support stakeholders with daily/weekly/monthly reports in Salesforce and build / maintain CRM dashboard.
  • Track and report master data updates, audit dormant accounts and parent account / tier mappings.
  • Maintain / update customers’ billing and shipping updates in QCT/Corp Oracle database.
  • Ensure accurate and timely completion of activities with complete ownership and accountability.
  • Work closely with HQ and global region teams with regular interaction to reviews, drive transition calls, process documentation for all activities.
  • Perform additional ad hoc business / sales operations activities from time to time.

Krav

  • Master’s degree in business management, Operations, Analytics, or related experience
  • 0 -1 year of relevant experience in internal ticketing & Business Operations
  • Excellent Advance Excel Skills
  • Salesforce certification is a plus
  • Ability to focus on details, multitasking and perform activities timely with quality output
  • Positive attitude and willingness to learn and upskills with tools – CRM, Tableau etc.
  • Flexible evening calls for HQ reviews and transition calls on a regular basis
  • Strong analytical, problem solving and conceptual skills
  • Strong written and verbal communication skills
  • Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed.

Önskade kvalifikationer

  • Flexible evening calls for HQ reviews and transition calls on a regular basis.
  • Flexible for evening calls (8PM – 11PM IST) for HQ reviews and business calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed.

Förmåner

  • Qualcomm is an equal opportunity employer.
  • Qualcomm is committed to providing an accessible process.
  • Qualcomm will provide reasonable accommodations to support individuals with disabilities.
  • Qualcomm is also committed to making our workplace accessible for individuals with disabilities.
#Business Operations#Master Data Management#Salesforce Reports#CRM Dashboards#Data Validation
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Företag

Qualcomm

Publicerade jobb

för 3 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Junior

Platser

Bangalore, India

Kvalifikation

Masterexamen

Sökande

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