Business Analyst, Global Solutions & Risk Compliance (GSRC)

Teknik, data och digitalt · Data, AI och analys · Datavetenskap · Business intelligence · Dataanalys

I korthet

Amazon is seeking a skilled Business Analyst for its Global Solutions & Risk Compliance (GSRC) team in Bengaluru, India. The role involves advanced technical support for data analytics platforms, reporting systems, and BI tools, serving as an escalation point for complex issues and ensuring data integrity and compliance.

Ansvarsområden

Serve as the primary escalation point for complex data and technical issues.
Monitor and optimize BI platform performance.
Investigate and resolve sophisticated problems with data pipelines.
Collaborate with data engineering, analytics and development teams to identify and implement solutions for product issues.
Create and maintain detailed technical documentation and knowledge base articles.
Provide guidance on best practices for report development.
Participate in on-call rotations for critical data support needs.
Conduct root cause analysis for significant data incidents.
Develop and implement proactive measures to prevent recurring issues.
Contribute to the improvement of BI support processes and procedures.
Liaise between support data engineering, analytics and development teams to ensure effective communication.
Support data modeling and visualization standards.

Krav

Experience identifying and resolving complex issues.
Bachelor's degree in Engineering, Data Engineering (DE), Business Intelligence, Analytics, Information Systems or related field.
1+ years of experience in BI/technical support roles.
Strong understanding of relevant technologies and systems.
Experience with BI/DE ticketing systems and support processes.
Excellent problem-solving and analytical skills.
Strong verbal and written communication abilities.
Database management and SQL – Query optimization, Data modeling, Performance Tuning.
Data visualization tools expertise (e.g., Quicksight, PowerBI, Tableau, Looker etc.).
ETL/ELT process and optimization knowledge – Data pipeline design, Data warehouse concepts, Data quality management.
Advanced troubleshooting and debugging techniques.
Data security and governance best practices - Data access controls, Compliance requirements, Data privacy standards.

Önskade kvalifikationer

Master's degree in a relevant technical field.
Industry-recognized certifications (e.g., Quicksight, PowerBI, Tableau, Looker, Snowflake, ITIL, CompTIA, relevant vendor certifications).
Knowledge of one or more programming languages.
Familiarity with cloud technologies (AWS, Azure, GCP).
Experience with performance analysis and optimization.
Experience in a SaaS or enterprise software environment.

Färdigheter

SQLData modelingPerformance TuningQuicksightPowerBITableauLookerETLELTData pipelineData warehouseData qualityTroubleshootingDebuggingData securityData governanceData access controlsData privacyAPI integrationsPowerShellPythonBashNetworking protocolsWindowsLinuxmacOSAWSAzureGCPSnowflakeITILCompTIA

#Data Analytics#Risk Compliance#BI Tools#ETL#SQL#Data Visualization

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