Business Analyst and Project Manager - Salesforce

Business Analyst & Project Manager – Salesforce

Are you ready to take the next step in your career and contribute to a truly global digital transformation? At Atlas Copco Industrial Technique Business Area, we are modernizing how we manage customer relationships, sales processes, and product quality worldwide. 

We are now looking for a Business Analyst & Project Manager who thrives at the intersection of business, technology, and delivery. In this hands-on, high-impact role, you will lead strategic Salesforce initiatives and turn complex needs into solutions that create real business value. 

Your role

As a trusted partner to our business stakeholders, you will translate needs into clear requirements, guide agile development teams, and drive delivery from idea to implementation. You will play a key role in how our global sales and quality processes evolve. 

Your responsibilities:  

• Act as the bridge between business stakeholders and development teams 
• Translate business needs into functional and technical requirements 
• Own requirements end-to-end – from discovery and documentation to testing and deployment 
• Work closely with agile development teams 
• Lead larger projects (3–9 months) with increased scope and complexity 
• Drive discovery, planning, stakeholder alignment, and delivery in an often-ambiguous environment 
• Lead and deliver global Salesforce CRM and QCM (product quality management) initiatives 
• Facilitate workshops, map user journeys, define processes, and manage backlogs 
• Contribute to continuous improvements in sales and product quality processes

You will report to the Product Manager – CRM/QCM and work closely with the Business Transformation & Change Manager, Product Owners, and development teams. 

To succeed, you will need

• Experience working both as a Business Analyst and in a project/delivery role  
• Handson experience from agile software development environments  
• Strong stakeholder management and communication skills, across senior and diverse audiences  
• Experience with CRM platforms — preferably Salesforce (Sales Cloud and/or Service Cloud)  
• Ability to translate why and what into clear, actionable requirements

Bonus if you have: 

• Experience with SAP, data migration, or system integration 
• Bachelor’s degree in Business, IT, Computer Science, or a related field

As a person you're: 

• Collaborative – a team player who builds strong networks
• Open-minded – adaptable, curious, and culturally aware
• Resourceful – proactive and solution-oriented with an analytical mindset
• Entrepreneurial – results-driven and persistent

In return, we offer

At Atlas Copco, we value a culture built on respect, inclusion, and innovation. With us, you will experience: 

• A global role with high visibility and impact 
• Opportunities for international collaboration and travel 
• Room to grow and influence our digital transformation 
• Access to global career opportunities within the Atlas Copco Group

Job location

Stockholm