Branch Manager
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Försäljningsledning
I korthet
ASSA ABLOY Entrance Systems is looking for a Branch Manager in Indianapolis, Indiana, to oversee all branch operations, including Installation, Service, and Sales. The role involves driving departmental performance, developing the team, and managing financial performance and customer satisfaction. This position reports directly to the District Manager.
Ansvarsområden
- Lead and oversee all aspects of branch operations: Installation, Service, Sales, and administrative support.
- Drive performance across departments and develop the team.
- Ensure operational efficiency in alignment with district goals.
- Build and maintain relationships with key industry partners (healthcare, retail clients, contractors, suppliers).
- Manage workforce development, financial performance, and customer satisfaction.
- Coordinate with the factory and sales teams to ensure project success and profitability.
- Manage direct field associates and independent subcontractors.
- Meet established goals and growth objectives under the direction of the District Manager.
- Maintain communication with the factory regarding backlog and job release.
- Interact with the Branch Sales Department to determine proper labor hours and margins.
- Review projections and forecast reports frequently.
- Perform additional duties as assigned.
Krav
- Direct experience managing employees in multiple installation and service divisions within one location.
- Minimum of 5 years' experience in a multi-phased operation; history of long-term employment desired.
- Strong background in developing a service company, including driving demand service, Planned Maintenance contracts and growth, service quoting and sales, field efficiencies, continuous training, inventory control, collections, and technician recruitment/monitoring.
- Prior experience supervising administrative personnel in scheduling, ordering, and coordinating installation/service activities.
- Documented experience managing multiple business units into a cohesive team with a focus on customer results.
- Familiarity with general construction, contract documentation, and customer contact.
- Flexibility to work a varying schedule, including different hours and weekends if necessary.
- Exceptional communication (written/verbal) skills.
- Experience in establishing monthly forecasting and results.
- Computer experience in Microsoft Office and Baan.
- High School Diploma required.
Önskade kvalifikationer
- AA, BA, BS preferred.
Förmåner
- Competitive pay
- Monthly/quarterly bonus opportunities
- Robust health insurance options
- Retirement plans
- Paid Time Off (PTO)
- Holidays
- Tuition reimbursement
- Service awards
- Health, dental, and vision plans
- 401(k) with company matching
- Short- and long-term disability, life, and accidental insurance
- 15 PTO days
- 11 paid holidays
- Flexible scheduling
- Structured onboarding process
- Access to online courses
- Learning from experienced colleagues and industry experts
- Length of Service awards
#Sales#Marketing#Product Management#Branch Operations#Installation#Service#Customer Relationship Management#Team Leadership#Financial Management#Automated Doors