The Job

Automated Operations Engineer(3)

Teknik, data och digitalt · IT-infrastruktur och säkerhet · DevOps · Nätverksadministration

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I korthet

Manage a 24x7 Network Operations Center (NOC) environment as an Automated Operations Engineer, ensuring seamless service delivery and leading a team to meet SLAs and KPIs for network surveillance and troubleshooting. This role requires 3-4 years of experience in Telecom Network Operations, with technical skills in GSM, CDMA, SQL, Perl, and PostgreSQL, and preferred certifications like ITIL, CCNA, JNCIA, or CCIP.

Ansvarsområden

  • Own day-to-day NOC operational performance and ensure smooth network operations
  • Lead team to consistently meet SLAs and KPIs for Network Surveillance and first-level troubleshooting
  • Manage and resolve Trouble Tickets with timely follow-ups per the MSTOP process
  • Drive performance reviews and implement corrective/preventive actions
  • Interface with cross-functional teams
  • Ensure new node integrations follow standardized processes
  • Publish KPI and SLA reports
  • Forecast manpower requirements and manage team capacity
  • Conduct Performance Appraisals
  • Maintain high team morale, manage attrition, and support competence development
  • Report security breach incidents and suggest corrective measures

Krav

  • Degree in Electronics and Telecommunication Engineering
  • 3–4 years in Telecom Network operations
  • GSM & CDMA knowledge
  • Telecom Service Networks knowledge
  • SQL
  • Perl
  • PostgreSQL
  • People management
  • Customer relationship management
  • Strong interpersonal skills
  • Proficiency in written and spoken English and Hindi
  • Integrity, positive attitude, ability to perform under pressure

Önskade kvalifikationer

  • ITIL / CCNA / JNCIA / CCIP (preferred certifications)

Förmåner

  • Outstanding opportunity to use skills and imagination
  • Challenging work on tough problems
  • Join a team of diverse innovators
#NOC#Network Operations Center#Network Surveillance#Trouble Tickets#SLA#KPI#Telecom#ITIL#CCNA#JNCIA#CCIP#GSM#CDMA#SQL#Perl#PostgreSQL
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Företag

Ericsson

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Noida, India

Kvalifikation

Yrkeshögskola

Sökande

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