The Job

Automated Operations Engineer(3)

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Systemteknik · DevOps

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I korthet

We are seeking an Operation Assurance Engineer (L0) to ensure the availability and stability of critical IT infrastructure, applications, and databases in a 24x7 environment. The role involves proactive monitoring, first-level troubleshooting, incident management, and preventive maintenance using tools like Zabbix and ITSM platforms.

Ansvarsområden

  • Monitor infrastructure and applications using Zabbix and other tools to identify and respond to alarms and incidents.
  • Perform first-level troubleshooting across applications, databases, Linux systems, servers, networks, and infrastructure components.
  • Manage incidents, changes, and service requests through ITSM/ITIL processes, ensuring SLA adherence and accurate documentation.
  • Conduct health checks, capacity monitoring, backup verification, preventive maintenance, patching, upgrades, and lifecycle management.
  • Support application operations, database monitoring, service restarts, and basic administration tasks.
  • Collaborate with internal teams, vendors, and customer stakeholders to resolve issues and implement approved changes.
  • Maintain CMDB accuracy, operational reports, and compliance with security and operational standards.
  • Participate in a 24x7 support model, including shift and on-call responsibilities.

Krav

  • Bachelor's degree in Computer Science, IT, Computer Engineering, Telecommunications, or related field.
  • 2–4 years of experience in IT Operations, Infrastructure Support, Application Support, Managed Services, or a similar environment.
  • Strong knowledge of Linux, Java, Python, PostgreSQL, Oracle, application support, and infrastructure troubleshooting.
  • Experience with Zabbix or similar monitoring tools, ITSM platforms, and ITIL-based Incident, Problem, Change, and Service Management processes.
  • Ability to analyze logs, troubleshoot across application, database, OS, and infrastructure layers, and work effectively under pressure.
  • Excellent communication, stakeholder management, ownership, and customer-focus skills.

Önskade kvalifikationer

  • Preferred certifications: ITIL Foundation, Zabbix, Linux, Oracle/PostgreSQL, CCNA, Java, or Python.

Förmåner

  • Outstanding opportunity to use your skills and imagination to push boundaries.
  • Be challenged in a team of diverse innovators.
  • Opportunity to craft what comes next.
#IT Infrastructure#Applications#Databases#Monitoring
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Företag

Ericsson

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Noida, India

Kvalifikation

Kandidatexamen

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