Automated Operations Engineer
Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support · DevOps · Systemteknik
I korthet
We are seeking an Automated Operations Engineer in Bucharest to manage proactive and reactive maintenance for essential platforms, ensuring continuous service availability and performance. This hybrid role requires technical skills in Unix/Linux, scripting, and SQL, along with strong problem-solving and communication abilities.
Ansvarsområden
- Proactively monitor system performance, status, and health to detect and address potential failures.
- Perform daily preventive checks on BSS/OSS, Cloud, and infrastructure systems.
- Monitor and analyze processes, flows, and alarms, ensuring proper escalation and communication.
- Manage incidents throughout their lifecycle, from detection to closure within SLA timelines.
- Handle and track tickets, ensuring timely updates and chasing unresolved issues.
- Respond to and resolve claims and issues received via email.
- Support change management activities, including planned works and upgrades.
- Ensure effective shift handovers with complete transfer of incident and task information.
- Create, review, and maintain operational documentation and reports.
- Collaborate with other technical teams to resolve events/incidents promptly.
- Complete required training and continually improve domain knowledge.
Krav
- Technical university degree (IT, Telecom)
- Unix/Linux OS basic command line experience - entry level
- Shell (sh) scripting experience or other scripting languages - entry level
- SQL basic commands
- Fluent English (spoken and written)
- Communication skills
- Attention to details
- Problem solving attitude
- Ability to work in a dynamic environment
Önskade kvalifikationer
- Work experience with similar BSS/OSS/ Cloud/ Infra systems is a plus
Förmåner
- 25+ vacation days and additional 2 days off per year for personal time
- Flexy time and hybrid ways of working
- Additional support for home office from the company
- Medical subscription for you and your close family
- Life and accidents insurance coverage
- Flexible benefits monthly budget with 1000+ offers (gym, meal vouchers, travel, pension, retailers vouchers, personal development classes, gifts)
- Short and long term variable pay plans available company wide
- Rewards and recognition program
- Refer a friend program
- Internal communities of CSR Volunteers and sports teams
- Learning platforms and programs to develop your skills
#Operations#Engineering#IT#Telecom