Aftersales Account Manager – Energy

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I korthet

Alfa Laval is seeking an Aftersales Account Manager for their Energy division in Khobar, Saudi Arabia. This role focuses on developing service business within key accounts, driving sales growth, and building long-term customer relationships in the Saudi energy market. The position requires 5-10 years of experience, preferably with a Mechanical or Chemical Engineering degree.

Ansvarsområden

Develop and execute account strategies for assigned key customers, identifying growth opportunities.
Drive service sales growth by promoting Alfa Laval’s portfolio of services, including maintenance, spare parts, and upgrades.
Own the customer relationship and account development process, building strong relationships with stakeholders.
Identify, qualify, and develop sales leads through customer visits and market intelligence.
Convert customer needs into business opportunities, managing the sales pipeline from lead to order closure.
Drive customer intimacy through frequent market presence and understanding customer challenges.
Develop service contracts and recurring-revenue opportunities.
Increase penetration of the Alfa Laval installed base by identifying equipment maintenance and lifecycle service needs.
Develop high-quality, competitive, and profitable quotations.
Lead commercial negotiations and follow up opportunities to maximize hit rate and margin.
Manage the customer grid and account plans proactively using CRM and other business tools.
Maintain a strong and healthy sales pipeline to deliver sales targets.
Leverage customer and market intelligence to identify emerging projects and aftermarket opportunities.
Work closely with Service Operations, Field Service, Inside Sales, Technical teams, and Business Units for seamless execution.
Identify cross-selling and up-selling opportunities across Alfa Laval’s broader portfolio.
Ensure high-quality CRM discipline, maintaining accurate customer information and sales activities.
Monitor market, competitor, and customer developments to provide actionable insights.
Build and maintain a strong network across the Saudi energy ecosystem.
Proactively manage customer satisfaction and retention.
Deliver agreed sales, order intake, margin, and customer-development targets.

Krav

Proven experience in Aftersales, Service Sales, Account Management or Business Development within the Saudi energy market.
Strong customer focus and commercial/business acumen.
Proven ability to develop and manage key customer accounts and build trusted relationships.
Strong understanding of industrial and energy-sector service sales, preferably within Oil & Gas, Petrochemical, Power or related industries.
Strong sales hunting and account development skills.
Excellent networking, influencing, negotiation and communication skills.
Strong planning, opportunity management and business analytics capabilities.
High level of integrity, ownership and accountability.
Ability to work independently while collaborating effectively with internal teams.
Experience and established customer relationships in Saudi Arabia are an advantage.
5 to 10 years of experience in sales, service sales, account management or business development.

Önskade kvalifikationer

Preferably a Mechanical or Chemical Engineering degree.

Förmåner

An interesting and challenging opportunity to join Alfa Laval.
Play a key role in expanding our Aftersales and Service business in the Saudi Energy market.
Opportunity to work closely with major customers.
Develop strategic accounts, build long-term partnerships.
Contribute directly to Alfa Laval’s growth through innovative service and lifecycle solutions.

#Aftersales#Account Manager#Energy#Service Sales#Business Development#Saudi energy market

Företag

Alfa Laval

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Khobar, Saudi Arabia

Kvalifikation

Grundnivå

Sökande

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