Administrator (Support & Operations)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Cybersäkerhet · IT-support · Systemteknik
I korthet
HCLTech is looking for an Administrator (Support & Operations) in Madurai, Tamil Nadu. The role involves supporting daily operations, managing tickets, and acting as a technical expert for identity and access management solutions, including Active Directory and Azure AD. Candidates should have 3-5 years of experience in IAM security services and fluent English.
Ansvarsområden
- Support day-to-day aspects of level 2 Support and related services.
- Handle tickets within Service Levels and maintain resolution quality.
- Serve as a technical expert for application and enterprise platform implementation in authentication and identity lifecycle.
- Implement, monitor, and maintain Identity and Access Management (IAM) solutions.
- Manage standards for organization’s identity management application integration, middleware interfaces, and architecture.
- Lead the collection of business requirements and development of IAM solutions.
- Coordinate communications with internal and external teams.
- Participate in business process evaluation/improvement, requirements gathering, system analysis, system design, software/hardware applicability studies, and system implementation.
Krav
- 3-5 years of experience in using methods and identification tools for risks and security threats.
- 3-5 years of experience giving effective advice in large-scale technology projects to clients and teams.
- Strong technical skills to implement IAM Security services.
- Hands-on experience managing identity and access on-premise with Active Directory.
- Hands-on experience managing identity and access in the Microsoft Cloud – Azure Active Directory.
- Hands-on experience with Secure Hybrid environments (AD Connect and authentication).
- Hands-on experience with Azure AD Self-service password reset.
- Hands-on experience with Azure AD access reviews.
- Hands-on experience with Azure AD App Registration.
- Hands-on experience with Azure AD Directory roles.
- Hands-on experience with Authentication Methods (sign-on security, multi-factor authentication (MFA), device sign-on methods, Azure Seamless SSO, ADFS, ADFS Proxy, PHS and PTA).
- Hands-on experience with Azure AD Conditional Access (Compliance and conditional access policies, device compliance policy, conditional access policy).
- Hands-on experience with Role-based access control (RBAC).
- Hands-on experience with Azure AD Privileged Identity Management (PIM).
- Hands-on experience with Azure AD Identity Protection (User risk policy and sign-in risk policy).
- Hands-on experience with Azure ATP (Plan and implementation threat protection).
- Advanced knowledge designing, supporting, and upgrading Active Directory environments (Authentication, Authorization, Group Policy Objects, LDAP, PKI, DNS, ADFS, MIM/PAM, LAPS, etc.).
- Knowledge of Red Forest (Enhanced Security Administrative Environment).
- Knowledge of Identity Lifecycle Management.
- Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards.
- Understanding of REST and SOA fundamentals and design.
- Fluent English (Level C2 as per the Common European Framework of Reference (CEFR)).
Förmåner
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
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