The Job

Administrator (Support & Operations)

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Cybersäkerhet · Systemteknik · IT-support

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I korthet

We are seeking an Administrator for Support & Operations to manage day-to-day support, implement and maintain Identity and Access Management (IAM) solutions, and ensure service level agreements are met. This role requires strong technical skills in Active Directory and Azure AD, along with excellent communication abilities.

Ansvarsområden

  • Support day-to-day aspects of level 2 Support and related services.
  • Handle tickets within Service Levels and maintain resolution quality.
  • Serve as a technical expert for application implementation within the authentication and identity lifecycle.
  • Implement, monitor, and maintain Identity and Access Management (IAM) solutions.
  • Manage standards for identity management application integration, middleware interfaces, and architecture.
  • Lead the collection of business requirements and development of IAM solutions.
  • Coordinate communications with internal and external teams.
  • Participate in business process evaluation, requirements gathering, system analysis, design, and implementation.
  • Perform on-call escalation and monitoring/maintaining SLA requirements.
  • Ensure process adherence and security compliance.
  • Prepare and review KB articles, share knowledge, and document processes.
  • Conduct root cause analysis and problem management.

Krav

  • 3-5 years of experience in using methods and identification tools for risks and security threats.
  • Experience giving effective advice in large-scale technology projects.
  • Strong technical skills to implement IAM Security services with hands-on experience in Active Directory and Azure Active Directory.
  • Experience with secure hybrid environments (AD Connect and authentication).
  • Hands-on experience with Azure AD Self-service password reset, Azure AD access reviews, Azure AD App Registration, Azure AD Directory roles.
  • Proficiency in Authentication Methods (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, ADFS, ADFS Proxy, PHS and PTA).
  • Experience with Azure AD Conditional Access (Compliance and conditional access policies, device compliance policy, conditional access policy).
  • Knowledge of Role-based access control (RBAC).
  • Experience with Azure AD Privileged Identity Management (PIM).
  • Experience with Azure AD Identity Protection (User risk policy and sign-in risk policy).
  • Experience with Azure ATP (Plan and implementation threat protection).
  • Advanced knowledge designing, supporting, and upgrading Active Directory environments (Authentication, Authorization, Group Policy Objects, LDAP, PKI, DNS, ADFS, MIM/PAM, LAPS, etc.).
  • Knowledge of Red Forest (Enhanced Security Administrative Environment).
  • Knowledge of Identity Lifecycle Management.
  • Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards.
  • Understanding of REST and SOA fundamentals and design.
  • Fluent English (Level C2).

Önskade kvalifikationer

  • Microsoft Azure Cloud certified
  • SC-300: Microsoft Identity and Access Administrator
  • Azure related certification
  • Good written and communication skills

Förmåner

  • On - call Escalation
  • Monitoring and maintaining SLA requirements for the tickets queue and management.
  • Process adherence & Security compliance
  • KB preparation and review, Knowledge sharing & documentation
  • Root cause analysis / Problem Management
#Support#Operations#Identity and Access Management#IAM#Security
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Företag

HCLTech

Publicerade jobb

för 3 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Chennai, India

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