Administrator - Desk Side Services, AMT Asset Management Software

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Projektledning

I korthet

Administrator with a focus on Desk Side Services and AMT Asset Management Software. This on-site, full-time role in Lucknow, Uttar Pradesh involves IT infrastructure and service desk operations. HCLTech is a global technology company seeking motivated individuals to join their team.

Ansvarsområden

Define project scope, objectives, milestones, and deliverables.
Develop project plans, schedules, and timelines.
Establish KPIs and success criteria.
Communicate with clients, sponsors, leadership teams, and project stakeholders.
Conduct project reviews and steering committee meetings.
Provide regular status updates and progress reports.
Coordinate project activities across teams.
Ensure projects are delivered on time and with required quality.
Track milestones and manage dependencies.
Estimate and manage project costs.
Allocate and optimize resources.
Monitor financial performance and project health.
Identify project risks and develop mitigation plans.
Maintain risk and issue registers.
Escalate critical issues when necessary.
Lead cross-functional teams.
Assign tasks and responsibilities.
Resolve conflicts and remove blockers.
Motivate team members to achieve project goals.
Ensure adherence to organizational standards and processes.
Maintain project documentation.
Drive project governance reviews and audits.
Assess and manage scope changes.
Control project change requests.
Drive organizational adoption of new processes or technologies.
Monitor project KPIs.
Prepare executive dashboards and reports.
Track progress against scope, schedule, and budget.
Obtain stakeholder sign-off.
Conduct lessons learned sessions.
Ensure knowledge transfer and project documentation completion.

Krav

Leadership
Communication
Stakeholder Management
Risk Management
Budget Management
Problem Solving
Negotiation
Agile/Scrum Methodologies
Planning & Scheduling (MS Project, Jira, Azure DevOps, ServiceNow, etc.)
Service Desk Governance and Operations
IT Infrastructure / Service Desk / Digital Workplace projects

Förmåner

Supercharge your potential
Find your career
Find your spark
A place that knows that helping its customers stay on top starts by putting its people first
Global technology company
Over 230,000 people across 60 countries
Industry-leading capabilities centered around digital, engineering, cloud and AI
Broad portfolio of technology services and products
Work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services
Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion

Färdigheter

JiraServiceNowMS ProjectAgileScrumAzure DevOps

#IT Infrastructure#Service Desk#Digital Workplace#Asset Management Software

Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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