The Job

Administrator - AzureMSSQL DBA, Microsoft Azure

Teknik, data och digitalt · IT-infrastruktur och säkerhet · DevOps · Databasadministration · Mjukvaruutveckling

Gå med för uppdateringar

I korthet

The SRE L2 Engineer is responsible for ensuring the stability, availability, and performance of production applications built on the Microsoft technology stack. This role focuses on L2 production support, advanced troubleshooting, and proactive reliability engineering. The engineer acts as a bridge between support, infrastructure, and development teams.

Ansvarsområden

  • Manage day-to-day application operations for .NET-based applications hosted on IIS and backed by SQL Server.
  • Ensure high availability, performance, and reliability of production environments.
  • Monitor application health (availability, latency, errors, capacity) and take proactive actions.
  • Perform deployment support, configuration, and environment management for applications.
  • Perform L2-level troubleshooting for incidents escalated from L1.
  • Handle P1/P2 incidents with ownership, drive service restoration within SLA timelines.
  • Conduct root cause analysis (RCA) and implement permanent fixes or workarounds.
  • Participate in on-call support / 24×7 rotation.
  • Configure and manage application monitoring, alerting, and dashboards.
  • Analyse logs, metrics, and traces to detect performance or stability issues.
  • Contribute to SLO/SLI adherence and error budget tracking.
  • Drive proactive incident elimination and reliability improvements.
  • Manage IIS web servers: website/application configuration, deployment and updates, SSL certificate management, performance tuning and troubleshooting.
  • Administer SQL Server databases: query optimization and performance tuning, troubleshooting database issues, monitoring database health and capacity.
  • Analyse application logs and system behaviour for issue diagnosis.
  • Develop scripts/tools (PowerShell / C#) to reduce operational toil.
  • Identify recurring issues and implement automation or permanent fixes.
  • Support CI/CD and release validation activities.
  • Work closely with development, infrastructure, and DB teams for issue resolution.
  • Maintain runbooks, SOPs, and knowledge articles.
  • Provide inputs for system improvements and architectural fixes.

Krav

  • Strong experience in .NET / ASP.NET applications
  • Hands-on experience with IIS (Internet Information Services)
  • Hands-on experience with Microsoft SQL Server (querying, tuning, troubleshooting)
  • Knowledge of Windows Server environments
  • Knowledge of Application deployment and configuration
  • Knowledge of Log analysis and debugging
  • Knowledge of Observability using solutions such as Splunk
  • Experience in production support (L2)
  • Strong understanding of Incident, Problem, and Change Management (ITIL)
  • Strong understanding of Monitoring and observability tools
  • Strong understanding of Performance tuning and capacity management
  • Familiarity with SLO / SLA / Error Budget concepts
  • Familiarity with Automation and scripting
  • Strong analytical and troubleshooting skills
  • Ability to work under pressure during major incidents
  • Effective communication with technical and business stakeholders
  • Collaborative mindset across cross-functional teams
  • 3–6 years of experience in Application Support / SRE / Production Support
  • Bachelor’s degree in Computer Science / IT or related field

Önskade kvalifikationer

  • Experience in enterprise-scale production environments preferred
#Azure#MSSQL#DBA#SRE#L2 Support#Production Support#ITIL#SLO#SLA#Monitoring#Performance Tuning#Automation#.NET#ASP.NET#IIS#SQL Server
HCLTech Logo

Företag

HCLTech

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Vijayawada, India

Kvalifikation

Kandidatexamen

Sökande

Ansök tidigt