The Job

Administrator - AzureMSSQL DBA, Microsoft Azure

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Data engineering · DevOps

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I korthet

We are seeking an experienced SRE L2 Engineer to ensure the stability, availability, and performance of production applications on the Microsoft technology stack. This role involves L2 production support, advanced troubleshooting, and proactive reliability engineering to minimize incidents and improve operational efficiency. The ideal candidate will have strong experience with .NET, IIS, and SQL Server, along with a solid understanding of ITIL processes and monitoring tools.

Ansvarsområden

  • Manage day-to-day application operations for .NET-based applications hosted on IIS and backed by SQL Server.
  • Ensure high availability, performance, and reliability of production environments.
  • Monitor application health (availability, latency, errors, capacity) and take proactive actions.
  • Perform deployment support, configuration, and environment management for applications.
  • Perform L2-level troubleshooting for incidents escalated from L1.
  • Handle P1/P2 incidents with ownership, drive service restoration within SLA timelines.
  • Conduct root cause analysis (RCA) and implement permanent fixes or workarounds.
  • Participate in on-call support / 24×7 rotation.
  • Configure and manage application monitoring, alerting, and dashboards.
  • Analyze logs, metrics, and traces to detect performance or stability issues.
  • Contribute to SLO/SLI adherence and error budget tracking.
  • Drive proactive incident elimination and reliability improvements.
  • Manage IIS web servers: website/application configuration, deployment, SSL certificate management, performance tuning, and troubleshooting.
  • Administer SQL Server databases: query optimization, performance tuning, troubleshooting, and monitoring database health and capacity.
  • Analyze application logs and system behavior for issue diagnosis.
  • Develop scripts/tools (PowerShell / C#) to reduce operational toil.
  • Identify recurring issues and implement automation or permanent fixes.
  • Support CI/CD and release validation activities.
  • Work closely with development, infrastructure, and DB teams for issue resolution.
  • Maintain runbooks, SOPs, and knowledge articles.
  • Provide inputs for system improvements and architectural fixes.

Krav

  • Strong experience in .NET / ASP.NET applications.
  • Hands-on experience with IIS (Internet Information Services).
  • Hands-on experience with Microsoft SQL Server (querying, tuning, troubleshooting).
  • Experience in production support (L2).
  • Strong understanding of Incident, Problem, and Change Management (ITIL).
  • Strong understanding of monitoring and observability tools.
  • Strong understanding of performance tuning and capacity management.
  • Familiarity with SLO / SLA / Error Budget concepts.
  • Familiarity with automation and scripting.
  • Knowledge of Windows Server environments.
  • Knowledge of application deployment and configuration.
  • Knowledge of log analysis and debugging.
  • Knowledge of observability using solutions such as Splunk.
  • Strong analytical and troubleshooting skills.
  • Ability to work under pressure during major incidents.
  • Effective communication with technical and business stakeholders.
  • Collaborative mindset across cross-functional teams.
  • 3–6 years of experience in Application Support / SRE / Production Support.
  • Bachelor’s degree in Computer Science / IT or related field.
  • Experience in enterprise-scale production environments preferred.

Förmåner

  • HCLTech is a global technology company, home to more than 223,000 people across 60 countries.
  • Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
  • We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#Azure#MSSQL#DBA#SRE#L2 Support#Production Support#ITIL#SLO#SLA#Error Budget#Automation#Scripting#IIS#SQL Server#Windows Server#.NET#ASP.NET
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Företag

HCLTech

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Vijayawada, India

Kvalifikation

Kandidatexamen

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