3P Operations Specialist
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljverksamhet · Logistikhantering
I korthet
Electrolux is seeking a 3P Operations Specialist for its growing Direct-to-Consumer team in Charlotte, NC. This role focuses on optimizing operational processes for 3P selling partners, ensuring efficient order management and fulfillment through cross-functional collaboration and data analysis. The ideal candidate will have a proactive approach, strong analytical skills, and experience with ERP systems like SAP and Microsoft Excel.
Ansvarsområden
- Manage day-to-day operational activities for orders received through 3P selling partners, ensuring accurate and efficient processing.
- Monitor operational reports, partner portals, and order workflows to identify and resolve execution issues.
- Analyze order acceptance and fulfillment performance, identifying trends, root causes, and opportunities for process improvement.
- Develop and implement corrective actions to improve operational efficiency and reduce manual intervention.
- Track and report channel performance metrics, recommending actions to enhance operational results.
- Partner with the D2C Sales team to support the onboarding of new 3P partners by establishing scalable operational processes.
- Collaborate with cross-functional teams, including IT, Customer Service, Logistics, and Final Mile operations, to resolve operational challenges.
- Support strategic operational projects and change management initiatives that build long-term capabilities across the D2C business.
Krav
- High School Diploma
- 2+ years of experience in operations, supply chain, order management, e-commerce, or a related field.
- Experience working with ERP systems, preferably SAP.
- Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office applications.
- Proven ability to analyze data, identify process improvements, and manage multiple priorities in a fast-paced environment.
Förmåner
- Discounts on award-winning Electrolux products and services
- Family-friendly benefits
- Insurance policy plan
- Extensive learning opportunities and flexible career path
#3P Operations#Sales & Aftersales#D2C#Order Management#Fulfillment#Process Improvement#Cross-functional Collaboration#ERP Systems#SAP#Microsoft Excel#E-commerce