I korthet
This role involves engaging with customers to understand their home furnishing needs and provide solutions within IKEA's product and service offerings. Responsibilities include managing sales areas, inventory, and ensuring a positive customer experience, while maximizing sales and profitability.
Ansvarsområden
- Actively communicate with customers, listen to their home furnishing needs, and provide optimal solutions based on IKEA products and services to create a great shopping experience.
- Maintain normal operations of the responsible sales area, including inventory management, display sample management, product sales, order management, and ensuring the area is clean, tidy, with complete price tags, and sufficient stock.
- Maximize sales and profitability of the responsible area by focusing on sales targets, product and business activities, customer behavior, and market competition.
- Maintain full communication with colleagues, assist the department manager, and collaborate with other functional departments to achieve results through efficient work methods.
Krav
- Passion for the home furnishing retail industry and adaptability to a fast-paced work environment.
- Commercial awareness, results-orientation, and a willingness to collaborate with team members.
- Good service awareness and communication skills, able to provide professional and friendly assistance to customers.
- Retail/service industry work or internship experience preferred, sales-related experience is a plus.
Önskade kvalifikationer
- Broad career development opportunities and customized personal development plans.
- Support for internal transfers across departments, cities, and countries (relocation support policy).
Förmåner
- Basic salary + 13th month salary (salary range adjusted annually with market levels)
- Global bonus plan
- Profit sharing plan based on employee loyalty
- Statutory five social insurances and one housing fund, supplementary pension insurance, supplementary commercial medical insurance
- Holiday system superior to national policies
- Various health-promoting employee activities
- Holiday gifts
- Discounts on IKEA products
#furniture#retail#sales#customer service