The Job

Transportation Specialist, Quick Commerce, AmazonNowCO, RoW APEX

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

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In short

Amazon is seeking a Transportation Specialist for its Quick Commerce division in Hyderabad. This role focuses on monitoring and resolving issues in real-time fulfillment and last-mile delivery operations, tracking key performance metrics, and coordinating with various stakeholders to ensure smooth operations and timely customer service.

Responsibilities

  • Monitor in-store fulfillment operations (order acceptance, picking, packing, staging) and last-mile delivery (DP assignment, transit, delivery) in real time.
  • Identify and resolve operational exceptions such as delayed orders, capacity gaps, quality drops, connectivity issues, and delivery failures.
  • Track key performance metrics (On-Time Performance, Delivery Success Rate, Pick Efficiency) and escalate deviations.
  • Coordinate with field teams, logistics partners, and cross-functional stakeholders to resolve issues within SLA.
  • Manage Delivery Partner capacity, monitor acceptance rates, release additional slots, and escalate shortfalls.

Requirements

  • Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics.
  • Experience with Excel.
  • Experience with SQL.
  • 0-2 years of experience in operations, logistics, supply chain, or customer service.
  • Strong analytical skills with the ability to read and act on real-time data.
  • Excellent written and verbal communication skills.
  • Willingness to work rotational shifts including weekends and holidays.

Desired Qualifications

  • Experience in e-commerce, quick commerce, or last-mile logistics.
  • Familiarity with fulfillment center or MFCs operations.
  • Exposure to real-time monitoring tools or Control tower environments.
  • Proficiency in Microsoft Excel and data visualization tools.

Benefits

  • Inclusive culture empowers Amazonians to deliver the best results for our customers.
  • Workplace accommodations and adjustments for individuals with disabilities during the application and hiring process.
#e-commerce#quick commerce#last-mile logistics#fulfillment center operations#NOC#Command-and-Control#Amazon Fresh#SSD#Amazon Now#Project Tez#GSF Operations#Network Operations Center
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Company

Amazon

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Entry

Locations

Hyderabad, India

Qualification

Bachelor

Applicants

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