Transportation Representative
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
As a Transportation Representative in the Network Operations Center (NOC), you will be a critical link for Amazon's transportation execution, managing inbound and outbound logistics operations. You will resolve issues, facilitate communication between stakeholders, and identify opportunities for process automation and improvement.
Responsibilities
- Serve as the communication bridge between external stakeholders (Carriers, Vendors/Suppliers) and internal stakeholders (Retail, Finance, Software Support, Fulfillment Centers)
- Systematically escalate issues or data variances to the appropriate owners and teams, and follow through to ensure timely resolution
- Prepare and present weekly narratives that outline key findings and variances against goals in review forums
- Deliver real-time customer experience support within a 24x7 operating environment
- Proactively identify opportunities for process improvement and drive them to completion
Requirements
- Bachelor's degree in any discipline
- 12–24 months of relevant work experience
- Strong communication skills — both verbal and written — with the ability to facilitate seamless information flow between external and internal stakeholders
- Proficiency in Microsoft Excel, including pivot tables and VLOOKUPs
- Demonstrated ability to collaborate effectively within a team in a fast-paced, dynamic environment
Desired Qualifications
- Bachelor's degree with strong academic foundation
- Sound logical and analytical thinking skills
- Excellent communication skills with the ability to coordinate across multiple cross-functional teams
#Supply Chain#Transportation Management