Transportation Representative, AmazonNowCO, RoW APEX

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Amazon is hiring a Transportation Representative for its Network Operation Center (NOC) in Telangana, India. This role focuses on resolving transportation exceptions, facilitating communication between stakeholders, and contributing to process improvements. The position requires strong communication skills and proficiency in Excel.

Responsibilities

  • Facilitate the flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolve potential issues impacting customer experience and business continuity.
  • Address potential issues occurring during the lifecycle of pick-up to delivery (Inbound Operations) or freight leaving the FC to delivery (Outbound Operations).
  • Provide timely resolution to issues by researching and querying internal tools and making real-time decisions.
  • Ideate process improvements and drive them to conclusion.
  • Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
  • Systematically escalate problems or variance in information and data to relevant owners and teams, and follow through on resolutions.
  • Create a narrative outlining weekly findings and variances to goals, and present these findings in a review forum.

Requirements

  • Bachelor's degree.
  • 12-24 months of work experience.
  • Good communication skills (verbal and written).
  • Proficiency in Excel (pivot tables, vlookups).
  • Demonstrated ability to work in a team in a very dynamic environment.
  • Basic understanding of Logistics.
  • Ability to analyze data and notice trends.

Desired Qualifications

  • Graduate with Bachelor's degree.
  • Good logical skills.
  • Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams.
#Supply Chain#Transportation Management#Logistics#Operations

Company

Amazon

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

Remote

Experience Level

Associate

Locations

India

Qualification

Bachelor

Applicants

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